At a Glance
- Tasks: Serve guests with a smile and ensure they have a memorable experience.
- Company: The Queens Hotel, a charming and iconic venue in Cheltenham.
- Benefits: Free meals, on-site parking, training opportunities, and a supportive work environment.
- Other info: Flexible shifts with opportunities for personal development and social events.
- Why this job: Join a passionate team and make a real impact in hospitality.
- Qualifications: Friendly attitude and willingness to learn; experience is a plus but not required.
The predicted salary is between 20000 - 25000 € per year.
Right in the heart of Cheltenham, The Queens Hotel is one of the town’s most loved and iconic hotels—full of charm, history, and great people; everything we do is about creating warm, memorable experiences for our guests—and a positive, supportive place to work for our team.
The Role
As a Food & Beverage Team Member (40 Hour Contract, Based on Full Flexibility and Weekends Availability), you’ll be at the heart of our hospitality service. You’ll work across our restaurant, bar, and event space, ensuring guests receive excellent service and feel well looked after.
Your key responsibilities will include:
- Greeting and serving guests in a friendly and professional manner
- Taking food and drink orders and delivering them promptly
- Setting up, clearing, and maintaining restaurant and bar areas
- Assisting with hotel events, banquets, and room service where required
- Ensuring high standards of cleanliness, hygiene, and presentation
- Working as part of a team to deliver a seamless guest experience
We’re looking for someone who is:
- Friendly, approachable, and a great communicator
- Passionate about hospitality and delivering excellent service
- Reliable, flexible, and willing to work shifts including evenings, weekends, and holidays
- A strong team player with attention to detail
- Previous experience in food & beverage service is an advantage, but not essential as full training will be provided
Perks:
- Cycle to Work Scheme
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- We Care - A confidential support service providing expert guidance, practical resources, and professional help for a wide range of personal and work-related issues.
- We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, regular on and off-site social events and celebrations, and cycle to work scheme.
If this sounds like the job for you, please get in touch!
F&B Assistant in Cheltenham employer: restaurant
The Queens Hotel in Cheltenham is an exceptional employer, renowned for its warm and supportive work culture that prioritises the well-being of its team. With a strong focus on employee growth through extensive training opportunities and a range of benefits including free meals, on-site parking, and social events, we create a fulfilling environment where staff can thrive while delivering memorable experiences to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant in Cheltenham
✨Tip Number 1
Get to know the venue! Before your interview, pop by The Queens Hotel and soak up the atmosphere. This will help you understand the vibe and show your genuine interest in the place.
✨Tip Number 2
Practice your people skills! Since you'll be interacting with guests all the time, brush up on your communication and friendliness. Maybe even role-play with a mate to get comfortable.
✨Tip Number 3
Be flexible and ready to adapt! The hospitality world is all about being on your toes. Show that you're willing to work shifts, including weekends and holidays, as this is key for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at The Queens Hotel!
We think you need these skills to ace F&B Assistant in Cheltenham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the F&B Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like being a great communicator or a strong team player.
Keep It Clear and Concise:We appreciate clarity! Keep your application clear and to the point. Use bullet points if needed to make it easy for us to read and understand your key strengths and experiences.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at The Queens Hotel.
How to prepare for a job interview at restaurant
✨Know the Venue
Before your interview, take some time to research The Queens Hotel. Familiarise yourself with its history, values, and the type of service they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Food & Beverage Assistant, communication is key. During the interview, be sure to highlight any previous experiences where you've successfully interacted with customers or worked as part of a team. Use specific examples to demonstrate your friendly and approachable nature.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle various situations in a hospitality setting. Think about scenarios like dealing with a difficult customer or managing a busy shift. Practising your responses can help you feel more confident and prepared.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share why you love working in this field and what excellent service means to you. This passion can set you apart from other candidates and show that you're a great fit for their team.
