At a Glance
- Tasks: Serve guests with a smile and ensure they have a memorable experience.
- Company: The Queens Hotel, a charming and iconic venue in Cheltenham.
- Benefits: Free meals, on-site parking, training opportunities, and a supportive work environment.
- Other info: Flexible shifts with opportunities for personal development and social events.
- Why this job: Join a passionate team and make a real impact in hospitality.
- Qualifications: Friendly attitude and willingness to learn; experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
Right in the heart of Cheltenham, The Queens Hotel is one of the town’s most loved and iconic hotels—full of charm, history, and great people; everything we do is about creating warm, memorable experiences for our guests—and a positive, supportive place to work for our team.
The Role
As a Food & Beverage Team Member (40 Hour Contract, Based on Full Flexibility and Weekends Availability), you’ll be at the heart of our hospitality service. You’ll work across our restaurant, bar, and event space, ensuring guests receive excellent service and feel well looked after.
Your key responsibilities will include:
- Greeting and serving guests in a friendly and professional manner
- Taking food and drink orders and delivering them promptly
- Setting up, clearing, and maintaining restaurant and bar areas
- Assisting with hotel events, banquets, and room service where required
- Ensuring high standards of cleanliness, hygiene, and presentation
- Working as part of a team to deliver a seamless guest experience
We’re looking for someone who is:
- Friendly, approachable, and a great communicator
- Passionate about hospitality and delivering excellent service
- Reliable, flexible, and willing to work shifts including evenings, weekends, and holidays
- A strong team player with attention to detail
- Previous experience in food & beverage service is an advantage, but not essential as full training will be provided
Perks:
- Cycle to Work Scheme
- Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.
- We Care - A confidential support service providing expert guidance, practical resources, and professional help for a wide range of personal and work-related issues.
- We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking, regular on and off-site social events and celebrations, and cycle to work scheme.
If this sounds like the job for you, please get in touch!
F&B Assistant in Cheltenham employer: Restaurant
At Rockfish, we pride ourselves on being an excellent employer, offering a vibrant work culture that celebrates coastal life and a passion for seafood. Our team enjoys unique benefits such as access to paddleboards, generous discounts on dining, and a supportive environment that fosters employee growth, making it an ideal place for those looking to balance work with their studies while enjoying the stunning Devon and Dorset coastlines.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant in Cheltenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Restaurant. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Restaurant
Don't be shy about reaching out to Restaurant directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace F&B Assistant in Cheltenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Restaurant and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Restaurant
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
