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- Tasks: Assist in delivering exceptional food and beverage service to our guests.
- Company: Stylish boutique hotel with a warm, family-like culture.
- Benefits: Competitive pay, service charge, discounts, and free meals on duty.
- Other info: Great opportunities for career growth and unique milestone rewards.
- Why this job: Join a fun team, make friends, and create memorable experiences for guests.
- Qualifications: No specific qualifications needed, just a passion for hospitality.
The predicted salary is between 20000 - 25000 £ per year.
Location: ABode Canterbury is a stylish, four AA star 72-bedroom boutique hotel on Canterbury High Street, which houses our own restaurant brand, Brasserie ABode. For the commuters, Canterbury East and West train stations are just a few minutes’ walk away.
SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £115 a month (around £1375 per year) over and above base pay for a full-time employee.
Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests. We want all of our guests to enjoy their time with us and make memories that last a lifetime.
Check out some of the key points about the role:
- We serve a lot of yummy dishes, so we ask that you get to know the menu, that way you can advise our guests if they ask for help.
- You spend a lot of your life at work, meaning often your colleagues become friends, and we encourage that. We want our employees to build close relationships across all teams.
- Ensuring all our guests have a memorable experience.
- We are one team, so we will all muck in from time to time, helping each other across departments.
- Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £50 B&B per person across the group & your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require as part of our Employee Assistance Programme.
- We sustain you physically too; meals when you are on duty are free.
- To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
If you're the type of person that likes to learn and share the wisdom, get in touch.
General Assistant in Canterbury employer: restaurant
Contact Detail:
restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant in Canterbury
✨Tip Number 1
Get to know the company culture! Before you apply, check out their website and social media. Understanding their vibe will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Don’t just send your CV and hope for the best! Reach out directly via WhatsApp with FAMILYFIRST. It’s a great way to make a personal connection and show your enthusiasm for the role.
✨Tip Number 3
Prepare for your interview by knowing the menu inside out! As a General Assistant, you'll be helping guests with their choices, so being knowledgeable will impress your potential employers and show you're ready to jump in.
✨Tip Number 4
Be flexible and open-minded! The hotel industry thrives on teamwork and adaptability. Show that you’re willing to muck in wherever needed, and you’ll stand out as a candidate who fits right into their family-oriented culture.
We think you need these skills to ace General Assistant in Canterbury
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and your unique flair.
Know the Role: Take a good look at the job description and make sure you understand what we’re looking for. Tailor your application to highlight how your skills and experiences match the role of a General Assistant.
Keep it Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, and make sure to proofread for any typos or errors. A polished application shows us you care!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll get all the info you need about the role and our amazing team culture!
How to prepare for a job interview at restaurant
✨Know the Menu Inside Out
As a General Assistant, you'll be expected to help guests with menu queries. Familiarise yourself with the dishes and drinks offered at Brasserie ABode. This will not only impress your interviewers but also show your enthusiasm for the role.
✨Show Your Team Spirit
The hotel values teamwork highly, so be ready to discuss examples of how you've worked well in a team before. Share stories that highlight your ability to support colleagues and contribute to a positive work environment.
✨Emphasise Flexibility
Flexibility is key in hospitality. Be prepared to talk about your availability and willingness to adapt to different shifts or roles. This shows that you understand the demands of the industry and are ready to muck in wherever needed.
✨Express Your Passion for Hospitality
Let your passion for providing excellent service shine through during the interview. Share why you love working in hospitality and how you aim to create memorable experiences for guests. This will resonate well with the hotel's culture.