At a Glance
- Tasks: Assist in delivering exceptional food and beverage experiences for our guests.
- Company: Join a prestigious country house hotel in the beautiful Cotswolds.
- Benefits: Competitive pay, service charge, free meals, and amazing discounts across our hotels.
- Other info: Flexible rotas, career progression opportunities, and unique milestone rewards await you.
- Why this job: Be part of a friendly team where your personality shines and friendships grow.
- Qualifications: No experience needed; just bring your passion and positive attitude!
The predicted salary is between 20000 - 25000 £ per year.
Location: One of the most elegant country house hotels in the Cotswolds, Buckland Manor is set in ten acres of stunning grounds. With 4 AA red stars, 3 AA rosettes, and a member of Relais & Châteaux, Buckland Manor offers employees the opportunity to work within a traditional, yet friendly English country house hotel.
SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £305 a month (around £3,600 per year) over and above base pay, for a full-time employee.
The hotel may be able to offer on-site staff accommodation in order to help the newest members of the team settle into life at the hotel and local area, plus free parking is available on-site.
Come and join our team as a Food & Beverage Assistant and let your passion and personality shine. Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.
As a Food & Beverage Assistant you will work closely with both the front of house and back of house team, to ensure our guests not only have a wonderful time, but also make memories to last a lifetime. We welcome applications from candidates with no experience, as this role is all about personality and attitude; we can teach you the rest.
Check out some of the key points about the role:
- We serve a lot of yummy dishes, so we ask that you get to know the menu, that way you can advise our guests if they ask for help.
- You spend a lot of your life at work, meaning often your colleagues become friends, and we encourage that. We want our employees to build close relationships across all teams.
- Ensuring all our guests have a memorable experience.
- We are one team, so we will all muck in from time to time, helping each other across departments.
- Work/life balance is important to us all, so we will always try to be fair with our rotas. We just ask that you can be flexible with us, so we can be flexible with you in return.
To say thank you, we have many perks:
- Competitive pay – We are proud that everyone who joins our group gets a competitive rate of pay, irrespective of age, plus you get service charge and tips on top.
- Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
- Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
- We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
- We sustain you physically too; meals when you are on duty are free.
- To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
- We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
- We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.
About our family of hotels: We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable. Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.
If you're the type of person that likes to learn and share the wisdom, get in touch.
Food and Beverage Assistant in Broadway employer: restaurant
At Rockfish, we pride ourselves on being an excellent employer, offering a vibrant work culture that celebrates coastal life and a passion for seafood. Our team enjoys unique benefits such as access to paddleboards, generous discounts on dining, and a supportive environment that fosters employee growth, making it an ideal place for those looking to balance work with their studies while enjoying the stunning Devon and Dorset coastlines.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Assistant in Broadway
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with Buckland Manor's unique offerings and the menu. This way, when you chat with us, you can show off your knowledge and passion for the role.
✨Tip Number 2
Don’t be shy! Reach out via WhatsApp with FAMILYFIRST to chat with us directly. It’s a great way to make a personal connection and show your enthusiasm for joining our team.
✨Tip Number 3
Show your personality! We’re all about attitude and vibe here at Buckland Manor. Let your friendly nature shine through in conversations, whether it’s in person or over messages.
✨Tip Number 4
Be flexible and open-minded! We value teamwork and adaptability. Highlight your willingness to help out across departments and your eagerness to learn during your chats with us.
We think you need these skills to ace Food and Beverage Assistant in Broadway
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond just your experience. A friendly and genuine tone can really make you stand out.
Know the Menu:Since you'll be working with food and drinks, it’s a good idea to familiarise yourself with our menu. Mentioning your favourite dishes or any culinary interests in your application can show us your enthusiasm for the role!
Flexibility is Key:We value flexibility, so if you have any specific availability or preferences, don’t hesitate to mention them in your application. It helps us understand how we can work together to create a great balance.
Apply Through Our Website:While you can reach out via WhatsApp, we encourage you to apply through our website for a more streamlined process. It’s super easy and ensures your application gets to the right place quickly!
How to prepare for a job interview at restaurant
✨Know the Menu Inside Out
As a Food and Beverage Assistant, you'll be asked about the menu, so make sure you familiarise yourself with it before the interview. This shows your enthusiasm for the role and helps you engage with the interviewers when discussing how you can assist guests.
✨Show Your Personality
This role is all about personality and attitude, so let yours shine through during the interview. Share stories that highlight your customer service skills or teamwork experiences, as this will resonate well with the hotel's culture of friendliness and collaboration.
✨Emphasise Teamwork
Since the job involves working closely with both front and back of house teams, express your willingness to collaborate and support your colleagues. Mention any past experiences where you’ve worked in a team setting, as this aligns with their value of being one team.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the hotel’s culture and values. For example, ask about how they encourage team bonding or what opportunities there are for personal development. This demonstrates your curiosity and commitment to being part of their family.