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For Companies At a Glance
- Tasks: Welcome guests and provide top-notch service in a stunning location.
- Company: Join a vibrant team at Another Place, The Machrie on Islay.
- Benefits: Competitive salary, monthly tips, and an annual living allowance for off-site team members.
- Other info: Enjoy team events, discounts, and excellent career growth opportunities.
- Why this job: Experience the beauty of Islay while building your hospitality skills.
- Qualifications: Customer service experience and a friendly, proactive attitude are essential.
The predicted salary is between 30000 - 40000 ÂŁ per year.
Offering a competitive salary, monthly tips, and an annual £2,598 Islay Living Allowance (paid monthly) for all off‑site team. This is a full‑time position offered on a 40‑hour per week annualised contract.
Responsibilities
- Greeting guests warmly and providing excellent customer service.
- Ready for service by understanding the importance of mise en place and preparation ahead of time.
- Anticipating guests' needs and responding promptly to any requests or concerns.
- Preparing hot and cold beverages.
- Keeping the area you’re responsible for clean, tidy and organised.
- Taking part in team tasting sessions to gain an authentic understanding of our menus, answer guest questions and boost team creativity and rapport.
- Taking orders accurately and efficiently.
- Demonstrating a base knowledge of food and beverage within a quality‑driven hotel, restaurant, bar or hospitality environment.
- Prepared for service with a knowledge of our wine and whisky lists and availability.
- Recommending food and wine/whisky pairings.
- Handling cash and credit card transactions accurately and efficiently.
You’ll also be
- A team player, with the ability to work independently.
- Adhering to all food safety and sanitation guidelines.
- Creating a positive working environment and culture within our team.
Skills and Qualifications
- Barista, waiting or bar experience, or other relevant experience in customer‑facing roles in retail or leisure.
- Enthusiastic and personable team player.
- Strong guest focus with excellent communication and interpersonal skills.
- Good listening skills and a proactive, helpful attitude.
- Ability to work effectively in a fast‑paced environment.
- Strong attention to detail.
- Ability to multitask and prioritise tasks.
- Basic math skills for handling cash transactions.
- Food Hygiene certificate (desirable).
- Excellent time‑management skills.
- Willingness to work evenings, weekends and holidays as needed (essential).
Due to the remote location of our hotel, you’ll require a driving licence and access to a personal vehicle. Team accommodation within same‑sex residences is also available when possible.
Benefits
- A relaxed, professional place to work in a beautiful location – Islay, “the queen” of the Hebridean archipelago off the West Coast of Scotland.
- Use of our Championship Links Golf Course (7,000 yards from the back tees, rated one of the world's top 100).
- An Islay Living Allowance for team members residing off‑site.
- Accommodation (as required, dependent on availability).
- Excellent career prospects in an ever‑expanding organisation.
- A welcoming team of like‑minded people eager to support and encourage each other.
- Special rates for you and your friends & family to stay at Another Place – The Machrie, Another Place – The Lake, SeaSpace, and Watergate Bay Hotels.
- Discounts for you and your friends & family to eat at our variety of restaurants (including 18 Restaurant and Bar).
- Team social events throughout the year.
- Team assistance scheme – a dedicated helpline for support & advice on topics from mental health through to managing finances.
Bar and Waiting Assistant employer: restaurant
Contact Detail:
restaurant Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bar and Waiting Assistant
✨Tip Number 1
Get to know the venue! Before your interview, pop by Another Place and soak up the atmosphere. Familiarise yourself with the menu and the vibe so you can chat about it during your interview. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your people skills! As a Bar and Waiting Assistant, you'll be interacting with guests all day. Role-play with a friend or family member to brush up on your communication skills and get comfortable with handling different types of customers.
✨Tip Number 3
Show off your enthusiasm! When you apply through our website, make sure your personality shines through. Share why you love hospitality and what excites you about working at Another Place. A positive attitude can set you apart from the crowd!
✨Tip Number 4
Be ready for the fast-paced environment! Brush up on your multitasking skills and think of examples from past experiences where you've juggled multiple tasks successfully. This will help you demonstrate that you're prepared for the hustle and bustle of the job.
We think you need these skills to ace Bar and Waiting Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show enthusiasm and a friendly tone. Remember, we’re all about creating a welcoming atmosphere for our guests.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or hospitality. We love seeing how your past roles have prepared you for this position, so connect the dots for us!
Be Specific About Skills: Mention specific skills that match the job description, like your ability to multitask or your knowledge of food and beverage. This helps us see how you fit into our team and what you can bring to the table.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at restaurant
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drink offerings at Another Place. Being able to discuss specific dishes and suggest pairings will show your enthusiasm and knowledge, which is key for a Bar and Waiting Assistant.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you went above and beyond for a guest or handled a difficult situation. This will demonstrate your strong guest focus and interpersonal skills.
✨Practice Your Multitasking
In a fast-paced environment like hospitality, multitasking is crucial. During your interview, be ready to discuss how you manage multiple tasks efficiently. You might even want to practice juggling a few tasks at home to illustrate your ability to prioritise under pressure.
✨Be Ready for Teamwork Questions
Since being a team player is essential for this role, think of examples that highlight your ability to work well with others. Prepare to discuss how you contribute to a positive working environment and how you handle conflicts within a team.