At a Glance
- Tasks: Lead and coach multiple restaurant teams to drive performance and achieve key metrics.
- Company: Join KFC, a brand that values originality and supports your growth.
- Benefits: Flexible schedules, cross-training, and opportunities for qualifications.
- Other info: Be part of a diverse team that celebrates uniqueness and authenticity.
- Why this job: Make a real impact while having fun in a dynamic restaurant environment.
- Qualifications: Proven leadership skills and a passion for developing talent.
The predicted salary is between 32000 - 40000 £ per year.
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
As an Area Coach, you will provide transformational leadership and high-impact coaching for multiple restaurant teams. Your role will be focused on driving performance across four key metrics – People, Customer, Sales, and Profit. This isn’t your normal 9-5 – you’ll find yourself on our restaurant floor, managing teams, and running audits.
We're looking for a strategic thinker, someone with a high degree of commercial acumen, and the ability to think beyond core operational elements. You should have a proven track record of driving tangible results, a history of career progression, and exposure to wider business functions. We also value your ambition and desire to take on more senior leadership roles in the future, and we are committed to supporting your growth.
As an Area Coach, you will:
- Manage restaurant strategy and projects, creating stretch goals for your team.
- Flex your commercial acumen by identifying and unlocking core growth opportunities in your restaurants.
- Own quarterly business reviews, focusing on profit, people, process, and product.
- Manage the restaurants recruitment process, to bring in the best talent who demonstrate our core values; smart, heart, courage.
- Develop the talent in your area to identify our future leaders and drive retention, showing our potential candidates that KFC is a great place to work.
- Conduct restaurant auditing.
Be Original. It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
Area Coach employer: Restaurant Excellence
At KFC, we pride ourselves on being an exceptional employer that nurtures talent and fosters a vibrant work culture. As an Area Coach, you'll enjoy flexible schedules, opportunities for cross-training, and the chance to earn qualifications while leading dynamic teams in a fun and energetic environment. We are committed to your growth and success, ensuring that you have the support and resources needed to thrive in your career with us.
StudySmarter Expert Advice🤫
We think this is how you could land Area Coach
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Restaurant Excellence. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Restaurant Excellence
Don't be shy about reaching out to Restaurant Excellence directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Area Coach
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Restaurant Excellence and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Restaurant Excellence
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
