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- Tasks: Lead and manage all food and beverage operations to create unforgettable guest experiences.
- Company: Join a vibrant hotel team dedicated to exceptional service and hospitality.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Fast-paced role perfect for those passionate about hospitality and guest satisfaction.
- Why this job: Be the driving force behind memorable dining experiences and innovative events.
- Qualifications: Experience in F&B management and strong leadership skills required.
The predicted salary is between 35000 - 45000 £ per year.
The Food & Beverage Manager is responsible for the overall management and performance of all F&B operations within the hotel. This includes delivering exceptional guest experiences, driving revenue and profitability, ensuring high standards of service, and leading and developing a high-performing team. The role requires a strong, hands-on leader who leads by example and ensures all operations run smoothly in line with company standards.
Key Responsibilities
- Operations & Service Excellence
- Oversee the day-to-day operations of all F&B outlets including restaurant, bar, events, and room service
- Ensure all Standard Operating Procedures (SOPs) are implemented and consistently followed
- Maintain exceptional service standards, presentation, and cleanliness across all areas
- Lead by example with a strong presence on the floor during service periods
- Guest Experience & Satisfaction
- Ensure every guest receives a high-quality and memorable dining experience
- Handle guest feedback and complaints professionally and efficiently
- Monitor guest satisfaction scores and implement improvements where needed
- Drive a culture of excellence and guest-focused service within the team
- Leadership & Team Development
- Recruit, train, and develop F&B team members, supervisors, and managers
- Create a positive and productive working environment
- Set clear expectations, conduct regular performance reviews, and provide coaching
- Ensure effective communication within the department and across the hotel
- Manage staff rotas in line with business needs and labour budgets
- Financial & Commercial Management
- Manage departmental budgets, forecasts, and financial performance
- Drive revenue growth through upselling, promotions, and innovative offerings
- Monitor costs including payroll, purchasing, and wastage
- Analyse financial reports and take corrective actions where necessary
- Work closely with Sales & Marketing to develop packages and increase business
- Health, Safety & Compliance
- Ensure full compliance with Health & Safety, Food Safety, and licensing regulations
- Maintain high hygiene standards in line with company and legal requirements
- Ensure all incidents are reported and managed according to procedures
- Lead and support audits and ensure all action points are completed
- Events & Revenue Growth
- Oversee delivery of conferences, banqueting, and special events
- Ensure seamless coordination between departments for all events
- Identify opportunities to grow F&B revenue and enhance guest offerings
Skills & Experience Required
- Proven experience in an F&B Manager or similar leadership role
- Strong knowledge of restaurant, bar, and events operations
- Excellent leadership, communication, and organisational skills
- Strong financial and commercial awareness
- Ability to work under pressure in a fast-paced environment
- Passion for delivering exceptional guest service
Personal Attributes
- Hands-on leader who leads by example
- Highly motivated, proactive, and solution-focused
- Strong attention to detail and high standards
- Excellent people management and team-building skills
- Passionate about hospitality and guest experience
F&B Manager in Cheltenham employer: Restaurant (Cheltenham)
Contact Detail:
Restaurant (Cheltenham) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land F&B Manager in Cheltenham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to F&B professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for food and beverage shine through. Share your experiences and how you’ve created memorable guest experiences in the past. Remember, they want to see the real you!
✨Tip Number 3
Be proactive! If you see a job that fits you, apply through our website. Don’t wait for the perfect moment; take the leap and show us why you’re the right fit for the F&B Manager role. We love seeing enthusiastic candidates!
✨Tip Number 4
Prepare for situational questions! Think about how you would handle specific challenges in F&B operations, like managing a busy service or dealing with guest complaints. Practising these scenarios will help you stand out during interviews.
We think you need these skills to ace F&B Manager in Cheltenham
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to delivering exceptional guest service and how you’ve made a difference in previous roles.
Be Specific About Your Experience: Don’t just list your past jobs; dive into the details! Talk about your achievements in managing F&B operations, leading teams, and driving revenue growth. Use numbers and examples to back up your claims – we love a good success story!
Tailor Your Application: Make sure to customise your application to match the job description. Highlight the skills and experiences that align with the responsibilities of the F&B Manager role. This shows us that you’re genuinely interested and have done your homework.
Keep It Professional Yet Personal: While we want to see your personality, remember to keep it professional. Use a friendly tone but avoid slang or overly casual language. A well-structured application that reflects who you are will definitely catch our eye!
How to prepare for a job interview at Restaurant (Cheltenham)
✨Know Your F&B Operations
Before the interview, brush up on your knowledge of food and beverage operations. Familiarise yourself with common SOPs and be ready to discuss how you've implemented them in past roles. This shows you understand the ins and outs of the job and can hit the ground running.
✨Showcase Your Leadership Style
Be prepared to talk about your leadership approach. Share specific examples of how you've developed teams and handled challenges. Highlight your ability to lead by example and create a positive work environment, as this is crucial for the role.
✨Demonstrate Guest-Centric Thinking
Think about how you can enhance guest experiences. Prepare to discuss strategies you've used to improve guest satisfaction and handle feedback. Showing that you prioritise the guest experience will resonate well with the interviewers.
✨Financial Savvy is Key
Brush up on your financial management skills. Be ready to discuss how you've managed budgets, driven revenue growth, and analysed financial reports in previous roles. This will demonstrate your commercial awareness and ability to contribute to the hotel's profitability.