At a Glance
- Tasks: Serve guests with a smile and ensure they have a fantastic experience.
- Company: The Queens Hotel, a beloved and iconic spot in Cheltenham.
- Benefits: Free meals, on-site parking, social events, and personal development opportunities.
- Other info: Flexible shifts with a supportive work environment.
- Why this job: Join a friendly team and create memorable experiences for guests.
- Qualifications: Passion for hospitality; experience is a plus but not required.
The predicted salary is between 20000 - 25000 £ per year.
Right in the heart of Cheltenham, The Queens Hotel is one of the town’s most loved and iconic hotels—full of charm, history, and great people; everything we do is about creating warm, memorable experiences for our guests—and a positive, supportive place to work for our team.
The Role
As a Food & Beverage Team Member (40 Hour Contract, based on full flexibility and weekends availability), you’ll be at the heart of our hospitality service. You’ll work across our restaurant, bar, and event space, ensuring guests receive excellent service and feel well looked after.
Your key responsibilities will include:
- Greeting and serving guests in a friendly and professional manner
- Taking food and drink orders and delivering them promptly
- Setting up, clearing, and maintaining restaurant and bar areas
- Assisting with hotel events, banquets, and room service where required
- Ensuring high standards of cleanliness, hygiene, and presentation
- Working as part of a team to deliver a seamless guest experience
We’re looking for someone who is:
- Friendly, approachable, and a great communicator
- Passionate about hospitality and delivering excellent service
- Reliable, flexible, and willing to work shifts including evenings, weekends, and holidays
- A strong team player with attention to detail
- Previous experience in food & beverage service is an advantage, but not essential as full training will be provided
Perks
- Cycle to Work Scheme
- Learning and Development – an extensive range of training opportunities are available to facilitate your personal development.
- We Care – a confidential support service providing expert guidance, practical resources, and professional help for a wide range of personal and work‑related issues.
- We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on‑site parking, regular on and off‑site social events and celebrations and cycle‑to‑work scheme.
F&B Assistant in Cheltenham employer: Restaurant (Cheltenham)
The Queens Hotel in Cheltenham is an exceptional employer, renowned for its warm and supportive work culture that prioritises the well-being of its team members. With a strong focus on personal development through extensive training opportunities, employees enjoy a range of benefits including free meals, on-site parking, and regular social events, all while being part of a dedicated team that creates memorable experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land F&B Assistant in Cheltenham
✨Tip Number 1
Get to know the company! Research The Queens Hotel and its values. When you walk in for an interview, show us that you understand our commitment to creating memorable experiences for guests. It’ll make you stand out!
✨Tip Number 2
Practice your people skills! As a Food & Beverage Team Member, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and communication skills before the big day.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional when you come in for your interview. It shows us that you’re serious about joining our team and ready to represent The Queens Hotel.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows us that you appreciate the opportunity and are genuinely interested in the role. Plus, it keeps you fresh in our minds!
We think you need these skills to ace F&B Assistant in Cheltenham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and how you connect with people.
Tailor Your Application:Make sure to tailor your application to the F&B Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like teamwork and attention to detail. It shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. We appreciate a well-structured application that’s easy to read. Use bullet points if it helps, and make sure to proofread for any typos!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Restaurant (Cheltenham)
✨Know the Venue
Before your interview, take some time to research The Queens Hotel. Familiarise yourself with its history, values, and the type of service they provide. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your People Skills
As a Food & Beverage Assistant, communication is key. During the interview, be sure to highlight any previous experiences where you've successfully interacted with customers or worked as part of a team. Use specific examples to demonstrate your friendly and approachable nature.
✨Be Ready for Scenario Questions
Expect questions that assess how you would handle various situations in a hospitality setting. Think about scenarios like dealing with a difficult customer or managing a busy shift. Prepare your responses in advance to showcase your problem-solving skills and ability to stay calm under pressure.
✨Express Your Passion for Hospitality
Let your enthusiasm for the hospitality industry shine through. Share why you love working in food and beverage service and what motivates you to create memorable experiences for guests. This passion can set you apart from other candidates and align you with the hotel's values.
