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- Tasks: Deliver exceptional customer service and create delightful experiences for our guests.
- Company: Join Restaurant Associates, a leader in hospitality with a focus on teamwork and pride.
- Benefits: Full-time hours, dynamic work environment, and opportunities for career growth.
- Why this job: Be the face of our brand and make a real impact on customer satisfaction.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
- Other info: Diverse and inclusive workplace where your unique talents are celebrated.
The predicted salary is between 20800 - 28800 £ per year.
We're looking for a Waiter/Waitress who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here's an idea of what your shift patterns will be: Variable shifts.
Could you bring your spark to Restaurant Associates? Here's what you need to know before applying:
- Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
- Our ideal Waiter/Waitress will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Waiter/Waitress employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/Waitress
✨Tip Number 1
Get to know the restaurant! Before your interview, pop in and familiarise yourself with the vibe, menu, and staff. This shows you’re genuinely interested and helps you stand out when chatting with the hiring team.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or make recommendations. Being prepared will help you shine during the interview and show you’re ready to deliver that exceptional service.
✨Tip Number 3
Show off your personality! When you meet the team, let your passion for hospitality shine through. Smile, be friendly, and don’t be afraid to share why you love working in this industry – it’s all about making connections!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the company culture, which can help you tailor your approach.
We think you need these skills to ace Waiter/Waitress
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion for hospitality and customer service. A little bit of charm goes a long way!
Tailor Your Application: Make sure to tailor your application to the role of Waiter/Waitress. Highlight your relevant experience and skills that match what we’re looking for, like your ability to work under pressure and your excellent communication skills.
Be Specific About Your Experience: Instead of just listing your previous jobs, share specific examples of how you’ve delivered outstanding service in the past. We love hearing about those moments when you went above and beyond for a customer!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about joining our team at Restaurant Associates!
How to prepare for a job interview at Restaurant Associates
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu. This means not just knowing the dishes but also being able to recommend items based on different tastes and dietary requirements. It shows that you’re proactive and genuinely interested in providing a great experience for guests.
✨Showcase Your Customer Service Skills
During the interview, be ready to share examples of how you've delivered exceptional customer service in the past. Think of specific situations where you went above and beyond for a customer. This will demonstrate your passion for hospitality and your ability to handle various scenarios.
✨Emphasise Teamwork and Communication
As a Waiter/Waitress, teamwork is crucial. Be prepared to discuss how you’ve worked effectively in a team before. Highlight your communication skills and how they contribute to a positive work environment. This will resonate well with the interviewers who value collaboration.
✨Prepare for Scenario Questions
Expect questions that put you in hypothetical situations, like dealing with a difficult customer or managing multiple tables at once. Practise your responses to these scenarios, focusing on how you would maintain composure and ensure customer satisfaction. This will show your ability to thrive under pressure.
