At a Glance
- Tasks: Lead and support operations across eight premium catering locations in the UK.
- Company: Join Restaurant Associates, a leader in premium catering with a focus on excellence.
- Benefits: Enjoy a comprehensive benefits package including discounts, wellness classes, and career development.
- Other info: Great opportunities for career growth and personal development await you!
- Why this job: Make a real impact by driving performance and client satisfaction in a dynamic environment.
- Qualifications: Experience in multi-site operational leadership and strong financial management skills.
The predicted salary is between 30000 - 32000 £ per year.
We’re looking for an experienced Regional Operations Manager to join the Restaurant Associates team, leading a diverse portfolio of premium catering operations across eight UK locations.
As Regional Operations Manager, you’ll have overall responsibility for the performance of eight locations. You’ll provide strategic leadership, coaching and support while ensuring operational standards, financial performance and client satisfaction remain consistently high.
What you’ll be doing:
- Lead and support the operational performance of eight sites across the region.
- Manage, coach and develop direct-reports.
- Deliver outstanding client relationships and service excellence across multiple contracts.
- Drive financial performance, ensuring budgets, forecasting and cost controls are achieved.
- Identify opportunities for growth and continuous improvement.
- Ensure compliance with company standards, health safety and food safety requirements.
- Work collaboratively with clients and internal stakeholders to deliver commercial success.
What you’ll need to succeed:
- A successful background in multi-site or multi-outlet operational leadership.
- Experience managing operations with an annual turnover of 4 million or more.
- A track record of leading multiple locations, regions or clusters.
- Experience managing diverse client portfolios and building long-term client relationships.
- Strong commercial awareness with excellent budgeting, forecasting and financial management skills.
- Outstanding communication and stakeholder management abilities.
- A passion for developing people and creating high-performing teams.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsburys, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
We’re particularly interested in candidates who have already operated successfully in a Regional Operations Manager role or are currently leading a significant multi-site operation with comparable scale and complexity.
Regional Operations Manager - Manchester employer: Restaurant Associates
Restaurant Associates is an exceptional employer in the Greater London area, offering a vibrant work culture that prioritises high standards of customer care and cleanliness. With a commitment to employee growth, you will find ample opportunities for career progression while working in a dynamic environment that values teamwork and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Operations Manager - Manchester
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Restaurant Associates. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Restaurant Associates
Don't be shy about reaching out to Restaurant Associates directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Regional Operations Manager - Manchester
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Restaurant Associates and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Restaurant Associates
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
