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For Companies At a Glance
- Tasks: Lead and manage culinary, hospitality, and guest service operations across multiple locations.
- Company: Join a dynamic team at Compass Group, a leader in food and support services.
- Benefits: Enjoy discounts on travel, groceries, cinema tickets, and wellness classes.
- Why this job: Shape strategies, drive innovation, and deliver exceptional service while growing your career.
- Qualifications: Strong leadership skills with experience managing large teams and excellent communication abilities.
- Other info: Opportunity to work in a vibrant environment at Canary Wharf.
The predicted salary is between 43200 - 72000 £ per year.
National Account Director – Canary Wharf
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive Wow Points every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
The National Account Director is the key partner to the client for strategy, program development, financial management, opening new business, and defining a culture of excellence in the service and experience of the operation. Specifically, this position oversees all culinary, cafe, hospitality, events, vending and guest service operations.
The role will develop and lead the team of Associates and Managers within the contract to ensure exceptional service, consistency and innovation is delivered to our clients both in London and regionally. Manage client and contractual relationship in a commercial manner, ensuring financial targets, compliance and company procedures are adhered to. Shaping the contract’s overall business strategy, developing strategic plans and assessing contract performance along with conducting research and data analysis to inform business decisions are key activities for the NAD.
The National Account Director works alongside the London Account Manager and team to set the standard for all of the operations and systems. This position reports into the Operations Director for National and International Clients and will leverage their strong business knowledge, culinary, hospitality, financial and people management skills to deliver positive results for our clients, customers and Compass group.
Key Responsibilities
People
- To role model timely feedback and challenging underperformance.
- Ensure that the management team continually develop and proactively manage their teams to maintain performance levels and engagement.
- Can recruit, manage and develop a high-performing team.
Finances
- Deliver the profit for Compass through leading the managers in the delivery of their financial and operational targets through weekly and monthly reporting and forecasting.
- Continually review and challenge labour structures and ratios. Work with Executive Chef to ensure food concepts are profitable and fit to the requirements of individual sites.
- Develop the customer strategy and work with relevant parties to ensure the tools are in place to support its delivery.
- Construct forecasts and analytical models.
Business Operations:
- Develop plans to materialize strategy and analyse business proposals.
- Assess the contract’s operational and strategic performance.
- Align processes, resources-planning and department goals with overall strategy.
- Provide support and insight into significant organizational changes (e.g. shift in strategic focus).
- Educate senior stakeholders in making effective decisions.
- Monitor and analyse industry trends and market changes.
Who you are;
- Strong influencing, coaching and people development skills.
- Experience of leading and managing large and complex teams over multiple geographical locations to deliver results.
- Is a self-starter. Is excited about food, service and people and has their finger on the pulse of what is current and trending.
- Able to quickly build partnership relationships with key stakeholders.
- Ability to drive change with effective project and stakeholder management skills.
- Experience of working with a client group based in multiple locations.
- Excellent written and verbal communication skills.
- Proactive, pragmatic and commercial approach.
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National Account Director - Canary Wharf employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Account Director - Canary Wharf
✨Tip Number 1
Familiarize yourself with the latest trends in culinary and hospitality management. Being knowledgeable about current industry standards will help you stand out as a candidate who is not only passionate but also well-informed.
✨Tip Number 2
Network with professionals in the hospitality and food service sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience in managing large teams across multiple locations. Highlight specific examples where you successfully led a team to achieve financial targets and operational excellence.
✨Tip Number 4
Showcase your ability to build strong relationships with stakeholders. Be ready to share strategies you've used in the past to influence decision-making and drive change within an organization.
We think you need these skills to ace National Account Director - Canary Wharf
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing large teams and financial performance. Emphasize your skills in strategic planning and client relationship management, as these are crucial for the National Account Director role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for food and service. Discuss how your previous experiences align with the responsibilities of the role, particularly in developing strategies and leading teams to achieve operational excellence.
Showcase Your Leadership Skills: Provide specific examples of how you've successfully led teams in complex environments. Highlight your ability to influence and coach others, as well as any achievements in improving team performance and engagement.
Research the Company: Familiarize yourself with Compass Group and their operations. Understanding their business model and recent developments will help you tailor your application and demonstrate your genuine interest in the company.
How to prepare for a job interview at Restaurant Associates
✨Showcase Your Leadership Skills
As a National Account Director, you'll be leading large teams. Be prepared to discuss your experience in managing and developing high-performing teams, especially in complex environments. Share specific examples of how you've influenced team performance and engagement.
✨Demonstrate Financial Acumen
This role requires strong financial management skills. Be ready to talk about your experience with budgeting, forecasting, and delivering profit targets. Highlight any analytical models or financial strategies you've implemented successfully in previous roles.
✨Understand the Business Operations
Familiarize yourself with the company's operational strategies and how they align with client needs. Prepare to discuss how you've assessed contract performance and developed strategic plans in past positions, showcasing your ability to drive business results.
✨Build Relationships with Stakeholders
The ability to quickly build partnerships is crucial. Think of examples where you've successfully collaborated with key stakeholders across different locations. Emphasize your communication skills and how you've navigated complex relationships to achieve common goals.
