At a Glance
- Tasks: Lead vibrant dining operations across multiple sites and ensure top-notch customer experiences.
- Company: Join Restaurant Associates, a leader in innovative hospitality services.
- Benefits: Earn up to £50K, enjoy discounts, wellness classes, and career growth opportunities.
- Other info: Diverse workplace culture that values your unique talents and promotes career advancement.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in senior hospitality roles and strong team management skills required.
The predicted salary is between 45000 - 50000 € per year.
Staff Dining Manager needed for a multisite operation! Earn up to £50K!
We are looking for an experienced and highly visible Staff Dining Manager to oversee retail and hospitality operations across our two sites in Canary Wharf. The operation includes 2 restaurants, 3 coffee bars, 1 deli bar, and pantry and vending services across approximately 30 locations. You'll be working closely with the Deputy Account Manager. You will lead day-to-day service delivery across all retail areas while driving operational standards, financial performance, customer experience, and team leadership within a fast-paced, high-profile environment.
What you’ll be doing:
- Leading all Front of House and retail operations across both sites
- Managing standards, service delivery, and customer experience across restaurants, coffee bars, deli, and vending services
- Driving GP performance and achieving financial targets
- Monitoring and managing labour costs
- Presenting weekly trading reports and operational performance updates
- Leading and developing the Vending Manager and Assistant FOH Manager
- Coordinating busy multi-outlet operations and ensuring smooth day-to-day delivery
- Supporting operational improvements and refurbishment activity
- Maintaining high standards across all customer-facing areas
What you’ll need to succeed:
- Experience as a Deputy GM, General Manager, or similar senior hospitality leadership role
- Strong commercial and financial understanding
- Experience managing large, high-volume, or high-profile hospitality operations
- Proven ability to manage multiple outlets or service streams simultaneously
- Strong understanding of labour management and GP performance
- A hands-on, visible leadership style with excellent operational coordination skills
- Ability to thrive in a fast-paced environment and lead teams effectively
- Strong communication and stakeholder management skills
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Staff Dining Manager in London employer: Restaurant Associates
As a Staff Dining Manager at Restaurant Associates in Canary Wharf, you'll be part of a dynamic and inclusive work culture that prioritises employee well-being and professional growth. With a comprehensive benefits package including a contributory pension scheme, access to digital healthcare, and exclusive discounts, we ensure our team members are rewarded for their hard work while enjoying a vibrant environment that fosters collaboration and excellence in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Staff Dining Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at or know about Restaurant Associates. A friendly chat can open doors and give you insider info on the role.
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Show us how your leadership style aligns with our commitment to excellence and diversity. We love candidates who resonate with our mission!
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. We want to see your personality shine through, so don’t be afraid to share your passion for hospitality and team leadership.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities and updates about working with us at Restaurant Associates.
We think you need these skills to ace Staff Dining Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your leadership roles and any experience managing multiple outlets, as this is key for us at StudySmarter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for the Staff Dining Manager role. Share specific examples of how you've driven operational standards and improved customer experiences in previous positions.
Showcase Your Financial Acumen:Since financial performance is crucial, include any relevant achievements related to GP performance or cost management. We want to see how you’ve positively impacted the bottom line in your past roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with StudySmarter!
How to prepare for a job interview at Restaurant Associates
✨Know Your Operations
Familiarise yourself with the specific operations of the two sites in Canary Wharf. Understand the layout, menu offerings, and customer demographics of the restaurants, coffee bars, and deli. This knowledge will help you demonstrate your readiness to lead and improve service delivery.
✨Showcase Your Leadership Style
Prepare examples that highlight your hands-on leadership approach. Discuss how you've successfully managed teams in high-pressure environments and improved operational standards. Be ready to explain how you motivate and develop your team members, especially in a multi-outlet setting.
✨Financial Acumen is Key
Brush up on your financial management skills, particularly around GP performance and labour costs. Be prepared to discuss how you've driven financial success in previous roles. Presenting a clear understanding of these metrics will show that you can meet the financial targets expected in this role.
✨Engage with Stakeholders
Think about how you've effectively communicated with various stakeholders in past positions. Prepare to share strategies you've used to manage relationships and ensure smooth operations across multiple outlets. This will demonstrate your ability to thrive in a collaborative environment.
