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- Tasks: Lead two busy coffee bars, delivering exceptional service and managing a team of baristas.
- Company: Join Restaurant Associates, a leader in hospitality and catering.
- Benefits: Enjoy competitive pay, career growth, health benefits, and exclusive discounts.
- Why this job: Perfect for passionate baristas wanting to lead and create memorable customer experiences.
- Qualifications: Strong barista experience with leadership skills and a focus on customer satisfaction.
- Other info: Monday to Friday role offering great work-life balance and wellness classes.
The predicted salary is between 30000 - 40000 £ per year.
We’re looking for an experienced and enthusiastic Coffee Bar Supervisor to lead day-to-day operations across two busy coffee bars within a professional contract catering environment. This is a hands-on role, ideal for a strong barista who enjoys leading a team, delivering high service standards, and creating an exceptional customer experience.
You’ll oversee two coffee bars and manage a team of three baristas, while remaining fully involved in service and supporting the wider business when needed. This is a Monday-Friday role (7:00am-3:30pm) offering excellent work-life balance.
What you’ll be doing as a Coffee Bar Supervisor:
- Delivering hands-on barista service as part of your day-to-day role
- Supervising two coffee bars and leading a team of three baristas
- Maintaining high retail standards, including upselling, merchandising, stock control, and storage
- Supporting the wider catering operation when required, including assisting during lunch service
- Identifying areas for improvement and implementing positive changes
What you’ll need to succeed as a Coffee Bar Supervisor:
- Strong barista experience, ideally with supervisory or team-lead responsibilities
- A creative and positive individual with a genuine desire to grow and progress within the business
- Proactive and open-minded, confident in bringing forward ideas
- Strong focus on customer experience, presentation, and standards
- A great personality fit, able to build strong relationships with customers and colleagues
- Confident in identifying issues and taking ownership of solutions
We ensure you’re rewarded for all your hard work we offer:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Retail/Coffee Bars Supervisor in London employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail/Coffee Bars Supervisor in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice your barista skills! Since this role is hands-on, show off your coffee-making prowess during the interview. Bring your A-game and maybe even a few latte art tricks up your sleeve!
✨Tip Number 3
Be ready to share your ideas! They’re looking for someone proactive, so think about how you can improve service or team dynamics. Don’t be shy about pitching your thoughts during the chat.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Retail/Coffee Bars Supervisor in London
Some tips for your application 🫡
Show Off Your Barista Skills: Make sure to highlight your barista experience in your application. We want to see how you've led teams and delivered top-notch service, so share specific examples that showcase your skills and passion for coffee!
Be Creative and Positive: We love a creative thinker! When writing your application, let your personality shine through. Share any ideas you have for improving customer experience or team dynamics – we’re all about innovation here at StudySmarter.
Focus on Customer Experience: Since this role is all about creating exceptional customer experiences, make sure to mention how you've gone above and beyond for customers in the past. We want to know how you build relationships and keep customers coming back for more!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and get to know you better. Plus, it shows you’re serious about joining our team at StudySmarter!
How to prepare for a job interview at Restaurant Associates
✨Know Your Coffee
Brush up on your coffee knowledge! Be ready to discuss different brewing methods, types of beans, and how to create the perfect cup. This shows your passion for the role and helps you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to motivate others, resolve conflicts, and maintain high service standards. This is crucial for a supervisory role!
✨Customer Experience Focus
Think about ways you've enhanced customer experiences in previous roles. Be ready to share specific instances where you went above and beyond to ensure satisfaction. This aligns perfectly with their emphasis on exceptional service.
✨Be Proactive and Creative
Come prepared with ideas for improving operations or enhancing the coffee bar experience. Showing that you're proactive and willing to bring fresh ideas to the table will impress the interviewers and demonstrate your commitment to growth.
