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- Tasks: Lead a major workplace service mobilisation and ensure smooth transitions.
- Company: Join Restaurant Associates, a leader in hospitality and workplace services.
- Benefits: Enjoy free meals, gym discounts, healthcare perks, and exclusive travel deals.
- Why this job: Make a real impact in a high-profile environment and shape the future of workplace services.
- Qualifications: Experience in mobilisations and strong stakeholder management skills required.
- Other info: Dynamic role with opportunities for career growth and personal development.
The predicted salary is between 36000 - 60000 £ per year.
12 month FTC - Operations Manager - Mobilisation Project. Lead one of the UK’s most significant workplace service mobilisations! This is not a traditional project role. We are looking for an experienced Operations Manager/Mobilisation Manager, to play a critical role in the mobilisation and transformation of services across a large, complex workplace portfolio — including the launch of a landmark, high-occupancy building and the transition of multiple service streams into new operating models. This role exists to make change land well!
You will take ownership of time-critical mobilisations and service transitions, ensuring new services are launched safely, compliantly, and ready to perform from day one. Operating across live environments, you will provide calm, decisive leadership through periods of change, working closely with operational teams, support functions, suppliers, and senior client stakeholders to deliver seamless go-lives and confident handovers into business-as-usual operations. This is a highly visible role, suited to someone who enjoys bringing order to complexity, protecting service quality under pressure, and leaving behind strong, scalable operations.
What you’ll be responsible for:
- Leading the mobilisation and transition of new services, locations, and operating models
- Owning operational readiness across people, process, systems, suppliers, and assets
- Planning and delivering go-live activity, early-life support, and structured BAU handover
- Coordinating multiple stakeholders and suppliers to deliver at pace
- Identifying and mitigating mobilisation risks, ensuring safety, compliance, and governance standards are met
- Supporting the removal of legacy or interim ways of working and embedding sustainable operations
What we’re looking for:
- Proven experience delivering mobilisations, transitions, or large-scale operational change
- Strong understanding of operational readiness and live-environment delivery
- Excellent stakeholder management and communication skills
- Calm, structured, and solutions-focused approach under pressure
- Experience in workplace services, hospitality, FM, or similar environments (desirable)
Why join us?
- Be part of a once-in-a-generation mobilisation within a high-profile environment
- Operate with genuine ownership and visibility
- Work alongside senior leaders shaping the future of workplace services
- Deliver change that leaves a lasting operational legacy
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Subsidised gym membership
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us: Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/2811/43955001/52778261/SU #RA Group. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Operations Manager - Mobilisation in London employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager - Mobilisation in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work in operations or mobilisations. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions related to operational readiness and stakeholder management. We recommend role-playing with a friend to get comfortable discussing your experience and how it aligns with the job.
✨Tip Number 3
Showcase your calm and structured approach during interviews. Share specific examples of how you've successfully managed complex projects under pressure. This will demonstrate that you’re the right fit for leading significant workplace service mobilisations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our team.
We think you need these skills to ace Operations Manager - Mobilisation in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Operations Manager - Mobilisation. Highlight your experience in mobilisations and transitions, and don’t forget to showcase your stakeholder management skills. We want to see how you’ve brought order to complexity in past roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Share specific examples of how you've successfully managed operational changes and led teams through challenging transitions. We love a good story!
Showcase Your Leadership Style: In your application, let us know how you lead under pressure. We’re looking for someone who can provide calm, decisive leadership during periods of change. Share examples that demonstrate your structured and solutions-focused approach to problem-solving.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our company culture there, which can help you tailor your application even further!
How to prepare for a job interview at Restaurant Associates
✨Know Your Mobilisation Stuff
Make sure you brush up on your knowledge of mobilisations and transitions. Be ready to discuss specific examples from your past experiences where you've successfully led similar projects. This will show that you understand the complexities involved and can bring order to chaos.
✨Stakeholder Management is Key
Prepare to talk about how you've effectively managed stakeholders in previous roles. Think of examples where you coordinated multiple parties to achieve a common goal, especially under pressure. This will demonstrate your communication skills and ability to lead through change.
✨Showcase Your Calm Under Pressure
In this role, you'll need to provide calm leadership during challenging times. Be ready to share stories that highlight your structured and solutions-focused approach when things get tough. This will reassure them that you can handle the heat of live environments.
✨Emphasise Operational Readiness
Familiarise yourself with the concept of operational readiness and be prepared to discuss how you've ensured new services are launched safely and compliantly in the past. Highlight any experience you have with embedding sustainable operations, as this aligns perfectly with what they're looking for.
