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- Tasks: Lead the mobilisation of new services in a dynamic workplace environment.
- Company: Join Restaurant Associates, a leader in hospitality and workplace services.
- Benefits: Enjoy free meals, gym discounts, and exclusive travel offers.
- Why this job: Make a lasting impact on high-profile projects and shape the future of workplace services.
- Qualifications: Experience in operational change and excellent stakeholder management skills.
- Other info: Be part of a diverse team that values your unique talents and perspectives.
The predicted salary is between 60000 - 75000 Ā£ per year.
12 month FTC ā Operations Manager ā Mobilisation Project
Ā£70,000 ā Ā£75,000 dependent on experience
Lead one of the UK's most significant workplace service mobilisations! This is not a traditional project role. We are looking for an experienced Operations Manager/Mobilisation Manager to play a critical role in the mobilisation and transformation of services across a large, complex workplace portfolio ā including the launch of a landmark, highāoccupancy building and the transition of multiple service streams into new operating models. This role exists to make change land well!
You will take ownership of timeācritical mobilisations and service transitions, ensuring new services are launched safely, compliantly, and ready to perform from day one. Operating across live environments, you will provide calm, decisive leadership through periods of change, working closely with operational teams, support functions, suppliers, and senior client stakeholders to deliver seamless goālives and confident handovers into businessāasāusual operations. This is a highly visible role, suited to someone who enjoys bringing order to complexity, protecting service quality under pressure, and leaving behind strong, scalable operations.
What you'll be responsible for:
- Leading the mobilisation and transition of new services, locations, and operating models
- Owning operational readiness across people, process, systems, suppliers, and assets
- Planning and delivering goālive activity, earlyālife support, and structured BAU handover
- Coordinating multiple stakeholders and suppliers to deliver at pace
- Identifying and mitigating mobilisation risks, ensuring safety, compliance, and governance standards are met
- Supporting the removal of legacy or interim ways of working and embedding sustainable operations
What we're looking for:
- Proven experience delivering mobilisations, transitions, or largeāscale operational change
- Strong understanding of operational readiness and liveāenvironment delivery
- Excellent stakeholder management and communication skills
- Calm, structured, and solutionsāfocused approach under pressure
- Experience in workplace services, hospitality, FM, or similar environments (desirable)
Why join us?
- Be part of a onceāināaāgeneration mobilisation within a highāprofile environment
- Operate with genuine ownership and visibility
- Work alongside senior leaders shaping the future of workplace services
- Deliver change that leaves a lasting operational legacy
Benefits:
- Free meals
- Subsidised gym membership
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unāwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us:
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Operations Manager - London employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice š¤«
We think this is how you could land Operations Manager - London
āØTip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that arenāt even advertised yet.
āØTip Number 2
Prepare for interviews by researching the company and its culture. We want you to show how your experience aligns with their needs, especially in mobilisations and operational readiness.
āØTip Number 3
Practice your pitch! Be ready to explain how you can bring order to complexity and lead teams through change. Confidence is key, so rehearse until it feels natural.
āØTip Number 4
Apply through our website! Itās the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining us.
We think you need these skills to ace Operations Manager - London
Some tips for your application š«”
Tailor Your CV: Make sure your CV speaks directly to the Operations Manager role. Highlight your experience in mobilisations and transitions, and donāt forget to showcase your stakeholder management skills. We want to see how youāve brought order to complexity in past roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why youāre the perfect fit for this role. Share specific examples of how you've successfully led operational changes and managed multiple stakeholders. Keep it engaging and relevant!
Showcase Your Leadership Style: In your application, let us know how you lead under pressure. Weāre looking for someone who can provide calm, decisive leadership during periods of change. Share stories that demonstrate your structured and solutions-focused approach!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. Itās the best way for us to receive your application and ensures you donāt miss out on any important updates. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Restaurant Associates
āØKnow Your Mobilisation Stuff
Make sure you brush up on your knowledge of mobilisations and transitions. Be ready to discuss specific examples from your past experiences where you've successfully led similar projects. This will show that you understand the complexities involved and can bring order to chaos.
āØStakeholder Management is Key
Prepare to talk about how you've managed multiple stakeholders in previous roles. Think of examples where youāve had to communicate effectively under pressure. Highlight your ability to coordinate with various teams and suppliers to ensure smooth operations.
āØShowcase Your Calm Under Pressure
This role requires a calm and structured approach, especially during high-stress situations. Be ready to share stories that demonstrate your ability to maintain composure and make decisive decisions when things get tough. Itās all about showing you can handle the heat!
āØEmphasise Operational Readiness
Familiarise yourself with the concept of operational readiness. Be prepared to discuss how you ensure that new services are launched safely and compliantly. Talk about your strategies for identifying risks and how youāve successfully mitigated them in the past.
