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- Tasks: Create engaging marketing campaigns and enhance customer experiences in a vibrant hospitality setting.
- Company: Join Restaurant Associates, a leader in innovative hospitality and food services.
- Benefits: Enjoy a competitive salary, career growth opportunities, and exclusive discounts on travel and shopping.
- Why this job: Make a real impact in the food and hospitality industry while showcasing your creativity.
- Qualifications: Experience in marketing within hospitality and strong communication skills are essential.
- Other info: Be part of a diverse team that values creativity and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Location: London
Salary: £45,000 per annum
Are you a creative, commercially minded marketer who truly understands the pace and nuance of hospitality and food-led environments? We’re seeking a Marketing & Engagement Manager to deliver standout engagement and marketing activity that elevates the customer experience and drives operational and commercial success.
About the Role
In this role, you will shape and deliver a diverse marketing strategy that supports a large, multi-site hospitality operation. You’ll lead the development of campaigns, digital initiatives, and engagement programmes that bring food stories to life, enhance on-site experiences, and support continued innovation. You’ll work closely with operational teams, culinary leads, suppliers, and client stakeholders to ensure that every activation, from menu launches to themed events, lands with impact.
Key Responsibilities
- Develop and deliver integrated marketing campaigns across digital, social, content and in-location channels.
- Create client-ready communication materials including weekly packs and quarterly review decks.
- Build and manage a rolling engagement calendar focused on food, wellbeing, and experience-led activity.
- Ensure food counters, displays and spaces consistently reflect high hospitality standards and compelling provenance storytelling.
- Produce and brief creative assets, POS, visual materials and promotional collateral.
- Lead digital content on apps and platforms, including activity updates, ingredient stories and customer comms.
- Support new digital initiatives and transitions across the sector.
- Drive employee engagement, feedback loops, culinary insight gathering, and wellbeing-focused activity.
- Manage themed events, seasonal activations, supplier collaborations and on-site set-ups.
- Analyse campaign performance and build commercially sound business cases.
About You
You’ll thrive in this role if you bring:
- Strong marketing experience within hospitality, foodservice, retail food or similar guest-focused environments.
- Proven ability to craft and execute multi-channel communication programmes.
- Confidence working with creative tools such as Canva (Creative Suite desirable).
- A collaborative style with excellent stakeholder management.
- A balance of strategic thinking and hands-on delivery.
- Data-driven decision-making and strong commercial awareness.
- Excellent written and verbal communication skills.
- Creativity, pragmatism, and the ability to work with pace and agility.
Why Join?
This is an exciting opportunity to shape marketing and engagement activity for a large, fast-moving hospitality operation. If you’re passionate about food, customer experience, and delivering creative initiatives that make a real impact, we’d love to hear from you.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Marketing And Engagement Manager in London employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketing And Engagement Manager in London
✨Tip Number 1
Get your networking game on! Connect with people in the hospitality and food sectors on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy to reach out for informational chats. You never know who might have a lead on that perfect Marketing & Engagement Manager role!
✨Tip Number 2
Show off your creativity! When you land an interview, come prepared with ideas for campaigns or initiatives that could elevate the customer experience. This will demonstrate your understanding of the industry and your proactive approach to marketing.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family, focusing on common questions for marketing roles. This will help you articulate your experience and showcase your strategic thinking and hands-on delivery skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team and making an impact in the hospitality world.
We think you need these skills to ace Marketing And Engagement Manager in London
Some tips for your application 🫡
Show Your Creative Side: As a Marketing & Engagement Manager, creativity is key! Make sure your application reflects your innovative thinking. Use engaging language and showcase any unique ideas you have for marketing campaigns in the hospitality sector.
Tailor Your Application: Don’t just send a generic CV and cover letter. Tailor your application to highlight your experience in hospitality and food-led environments. We want to see how your skills align with our needs, so be specific about your past achievements!
Be Data-Driven: We love numbers! If you've got experience analysing campaign performance or making data-driven decisions, shout about it. Include examples of how your insights led to successful outcomes in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at Restaurant Associates
✨Know Your Audience
Before the interview, research the company and its target audience. Understand their marketing strategies and how they engage with customers in the hospitality sector. This will help you tailor your responses and show that you're genuinely interested in their approach.
✨Showcase Your Creativity
Prepare examples of past marketing campaigns you've led or contributed to, especially those that involved food or hospitality. Be ready to discuss your creative process and how you measure success. This will demonstrate your ability to think outside the box and deliver impactful results.
✨Be Data-Driven
Familiarise yourself with key performance indicators (KPIs) relevant to marketing in hospitality. Be prepared to discuss how you've used data to inform your marketing decisions and improve campaign performance. This shows that you can balance creativity with commercial awareness.
✨Engage with Stakeholders
Highlight your experience in collaborating with various teams, such as culinary leads and operational staff. Share specific examples of how you've successfully managed stakeholder relationships to drive engagement and ensure seamless execution of marketing initiatives.
