At a Glance
- Tasks: Lead digital transformation and create exceptional customer experiences in workplace dining.
- Company: Premium brand redefining workplace dining with a focus on innovation.
- Benefits: Comprehensive benefits, including discounts, wellness classes, and career development opportunities.
- Other info: Collaborative environment with opportunities to empower teams and enhance customer engagement.
- Why this job: Shape the future of digital dining and drive innovation across multiple locations.
- Qualifications: 3-5 years in digital/marketing with leadership experience and a passion for food.
The predicted salary is between 60000 - 80000 £ per year.
Are you a digital innovator with a passion for food, tech, and creating exceptional customer experiences? This is your opportunity to lead digital transformation for a premium brand that’s redefining workplace dining across the region. We are seeking a Head of Digital (contract based) to champion digital strategy across our flagship locations. From app-based ordering and loyalty schemes to cutting-edge marketing campaigns, you'll play a key role in shaping the digital future of our business.
You will bring together technology, marketing, and operations to enhance customer engagement and drive innovation. You’ll be the go-to expert on our platforms, ensuring our digital tools are not just working—but winning. Your mission? Make every digital touchpoint seamless, smart, and seriously engaging!
What you’ll be doing:
- Leading digital operations and marketing across multiple sites and countries
- Driving innovation by strategically mapping customer journeys, gathering feedback from clients, guests, and internal teams
- Creating targeted campaigns to boost loyalty, engagement, and sales
- Collaborating with site teams, clients, and stakeholders to deliver best-in-class digital experiences
- Training and empowering teams to make the most of our digital platforms
- Analysing data to understand trends, using insights to drive smarter decision making and continuous improvement
What we’re looking for:
- 3-5 years in digital/marketing, with leadership experience
- A creative thinker who thrives on driving change and innovation
- A confident communicator and strategic planner with a love for food and service
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Head of Digital in London employer: Restaurant Associates
Join a forward-thinking company that values innovation and creativity, where as the Head of Digital, you will lead transformative digital strategies in a vibrant workplace dining environment. With a strong focus on employee growth through our Career Pathways and MyLearning programmes, alongside a comprehensive benefits package including healthcare perks and exclusive discounts, we foster a supportive culture that encourages collaboration and personal development. Experience the thrill of shaping exceptional customer experiences while enjoying a work-life balance enhanced by wellness initiatives and community engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Digital in London
✨Tip Number 1
Network like a pro! Reach out to industry contacts on LinkedIn or at events. We all know that sometimes it’s not just what you know, but who you know that can land you that dream role.
✨Tip Number 2
Show off your digital prowess! Create a personal website or portfolio showcasing your past projects and achievements. This is your chance to demonstrate how you can drive innovation and enhance customer experiences.
✨Tip Number 3
Prepare for interviews by researching the company’s digital presence. We want to see you come in with ideas on how to improve their platforms and engage customers. It shows you’re genuinely interested and ready to make an impact!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Head of Digital in London
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your love for food and tech shine through! We want to see how your passion aligns with our mission to redefine workplace dining. Make it personal and engaging!
Tailor Your Experience:Don’t just list your past jobs—show us how your experience in digital and marketing makes you the perfect fit for this role. Highlight specific projects where you've driven innovation or improved customer engagement.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills stand out. Use bullet points if it helps to organise your thoughts!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss any important updates from our team. Let’s get started on this journey together!
How to prepare for a job interview at Restaurant Associates
✨Know Your Digital Stuff
Make sure you’re up to speed with the latest digital trends, especially in food tech. Brush up on app-based ordering systems and loyalty schemes, as these will be key topics during your interview.
✨Showcase Your Creativity
Prepare examples of innovative campaigns you've led or contributed to. Think about how you can creatively enhance customer engagement and drive loyalty—this is what they’re looking for!
✨Be a Data Detective
Familiarise yourself with data analysis techniques. Be ready to discuss how you’ve used insights from data to make smarter decisions in previous roles. This will show you understand the importance of data in driving digital strategy.
✨Communicate with Confidence
Practice articulating your ideas clearly and confidently. You’ll need to demonstrate that you can effectively collaborate with various teams and stakeholders, so being a strong communicator is essential.
