At a Glance
- Tasks: Lead a dynamic catering operation and shape food culture across multiple sites.
- Company: Join Restaurant Associates, a leader in hospitality and employee dining.
- Benefits: Enjoy a contributory pension, healthcare perks, and exclusive travel discounts.
- Why this job: Make a real impact in a fast-paced environment while developing your leadership skills.
- Qualifications: Experience in managing diverse teams and a passion for food trends.
- Other info: Opportunities for career growth and a supportive, inclusive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
We're looking for an ambitious and people-focused Deputy General Manager to support a large, multi-outlet catering operation across two neighbouring sites. This is an exciting opportunity for an experienced hospitality leader to play a key role in shaping food culture, team engagement, and operational excellence. Operating Monday to Friday, the sites include 4 restaurants and 10 micro-kitchens/tea points, supported by a team of approximately 55 colleagues. You'll work closely with the General Manager and Restaurant Managers, providing oversight, structure, and leadership across daily service and long-term planning.
This role suits someone with strong operational experience who is passionate about food, understands current food trends, and enjoys developing people in a fast-paced environment. Candidates from a restaurant or multi-site hospitality background are very welcome.
What you'll do
- Oversee daily breakfast and lunch operations across both sites
- Ensure allergen processes and briefings are followed to the highest standard
- Support Restaurant Managers with service standards and team leadership
- Take responsibility for budget management and cost control
- Lead health & safety compliance and best practice
- Support recruitment, onboarding, and ongoing people development
- Manage HR-related activity including meetings, engagement, and performance support
- Plan and deliver pop-ups, cultural events, and EIG-led celebrations
- Work collaboratively with culinary teams to reflect food trends and innovation
What we're looking for
- Proven experience managing large, diverse teams in hospitality or food service
- A strong people leader who enjoys coaching and developing others
- A "foodie" mindset with an understanding of food trends and guest expectations
- Commercial awareness with confidence managing budgets and performance
- Organised, proactive, and comfortable working across multiple outlets
- Ambitious, adaptable, and open to learning and progression
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and thrive - because diversity is our strength!
Deputy General Manager in London employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local meet-ups. The more people you know, the better your chances of landing that Deputy General Manager role.
✨Tip Number 2
Show off your passion for food! When you get the chance to chat with potential employers, share your thoughts on current food trends and how you can bring that knowledge to their operation. Let them see your foodie mindset in action!
✨Tip Number 3
Be ready to demonstrate your leadership skills. Prepare examples of how you've successfully managed diverse teams in the past. Highlight your coaching style and how you’ve developed others – this is key for a people-focused role like Deputy General Manager.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows you're keen and gives us a chance to see your enthusiasm for the role right from the start. Plus, it’s super easy to do!
We think you need these skills to ace Deputy General Manager in London
Some tips for your application 🫡
Show Your Passion for Food: When writing your application, let your love for food shine through! Share any experiences that highlight your understanding of current food trends and how you've engaged with culinary teams in the past.
Highlight Your Leadership Skills: We want to see how you’ve led diverse teams in hospitality. Use specific examples to demonstrate your ability to coach and develop others, as well as how you’ve managed operations across multiple outlets.
Be Organised and Proactive: In your application, showcase your organisational skills and proactive approach. Mention any relevant experiences where you’ve successfully managed budgets, compliance, or health and safety standards.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Restaurant Associates
✨Know Your Food Trends
As a Deputy General Manager, it's crucial to be well-versed in current food trends. Research popular dishes, dietary preferences, and innovative culinary practices. This knowledge will not only impress your interviewers but also show that you're passionate about the food culture.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led diverse teams in the past. Highlight your coaching and development strategies, as well as how you’ve managed team dynamics. This role is all about people management, so demonstrating your leadership style will be key.
✨Understand Budget Management
Brush up on your financial acumen. Be ready to discuss how you've managed budgets and controlled costs in previous roles. Providing specific examples of how you've achieved financial targets will showcase your commercial awareness and operational excellence.
✨Engage with the Interviewers
Make the interview a two-way conversation. Ask insightful questions about the company’s culture, team dynamics, and future plans. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.