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- Tasks: Lead a high-profile London portfolio and drive operational excellence across multiple sites.
- Company: Join Restaurant Associates, a leader in hospitality and food services.
- Benefits: Enjoy free meals, gym access, travel discounts, and wellness classes.
- Why this job: Elevate service standards and make a real impact in a dynamic environment.
- Qualifications: Proven leadership experience and strong communication skills required.
- Other info: Great career progression opportunities in a diverse and inclusive workplace.
The predicted salary is between 48000 - 80000 £ per year.
We are seeking an experienced and ambitious Account Manager to take full ownership of a high-profile, multi-site London portfolio within a national account. This is a senior leadership role with accountability for a Global HQ, along with the mobilisation of a new site in 2027, plus some London satellite locations!
This role is critical to the success of the account. We are looking for a confident, decisive leader who can elevate service standards, strengthen consistency, and drive operational excellence. There is long-term progression available for the right candidate.
Key Responsibilities- Full accountability for day-to-day operations across all London sites
- Leadership of an existing management team with an overall team of circa 120
- Build strong, credible relationships with key stakeholders and clients
- Take ownership of decision-making, leading with confidence and accountability
- Drive service improvement, operational efficiency and consistency across the portfolio
- Manage both cost-plus and commercial financial models, ensuring strong commercial performance
- Lead planning and preparation for future mobilisation and site transitions
- Embed a high-performance culture and develop future leaders within the team
- Proven multi-site leadership experience
- Strong people leader with excellent communication and influencing skills
- Background in contract catering preferred
- Commercially astute with experience managing complex financial models
- Ambitious, resilient and comfortable with a large, fast-paced workload
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Free on-site gym
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us: Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
London Account Manager employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land London Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to current employees at companies you’re interested in. You never know who might help you land that dream job!
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and challenges they face. This will not only impress your interviewers but also help you tailor your answers to show how you can add value to their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to refine your responses. Focus on articulating your leadership experience and how you've driven operational excellence in past roles – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. So, get your application in and let’s make great things happen together!
We think you need these skills to ace London Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your multi-site leadership experience and any relevant achievements that showcase your ability to drive operational excellence.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've built strong relationships with stakeholders and led teams to success.
Showcase Your Leadership Style: In your application, let us know about your leadership approach. We want to see how you inspire and develop your team, especially in a fast-paced environment. Be confident in sharing your vision for driving service improvement!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our amazing benefits package there!
How to prepare for a job interview at Restaurant Associates
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the multi-site portfolio you'll be managing. Research each location, their unique challenges, and how they contribute to the overall success of the account. This will show your potential employer that you're proactive and ready to take ownership.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Highlight your ability to build strong relationships, influence stakeholders, and drive operational excellence. Use specific scenarios where you’ve elevated service standards or improved efficiency to showcase your leadership style.
✨Be Financially Savvy
Brush up on your knowledge of cost-plus and commercial financial models. Be ready to discuss how you've managed complex financial situations in previous roles. This will demonstrate your commercial acumen and reassure them that you can handle the financial responsibilities of the role.
✨Show Your Ambition and Resilience
This role requires someone who is ambitious and resilient, so be prepared to talk about challenges you've faced and how you've overcome them. Share your long-term career goals and how this position aligns with them, showing that you're not just looking for a job, but a place to grow and thrive.
