At a Glance
- Tasks: Deliver exceptional customer service and create memorable experiences for our guests.
- Company: Join a passionate team at a leading hospitality brand.
- Benefits: Full-time hours, career progression, and a supportive work environment.
- Why this job: Be the face of our business and make a real impact on guest satisfaction.
- Qualifications: Great communication skills and a friendly attitude.
- Other info: Dynamic, fast-paced environment with opportunities to grow and shine.
The predicted salary is between 24000 - 36000 Β£ per year.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your key responsibilities will include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK
Hospitality Assistant employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Hospitality Assistant
β¨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
β¨Tip Number 2
Practice your customer service skills! Think of scenarios you might face as a Hospitality Assistant and how you'd handle them. Role-playing with a friend can really help you feel more confident.
β¨Tip Number 3
Dress the part! First impressions matter, especially in hospitality. Make sure you look smart and professional for your interview β it shows you care about the role.
β¨Tip Number 4
Apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Hospitality Assistant
Some tips for your application π«‘
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so donβt be afraid to express your passion for hospitality and customer service.
Tailor Your Application: Make sure to tailor your application to the Hospitality Assistant role. Highlight any relevant experience or skills that match what weβre looking for, especially in delivering exceptional customer service.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Donβt forget to apply through our website! Itβs the best way for us to receive your application and ensures youβre considered for the role. Plus, itβs super easy to do!
How to prepare for a job interview at Restaurant Associates
β¨Know the Menu Inside Out
Make sure you familiarise yourself with the menu before the interview. Being able to discuss dishes and make recommendations will show your passion for the role and impress your interviewers.
β¨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've delivered exceptional customer service. Highlighting specific situations where you went above and beyond will demonstrate that you understand the importance of guest satisfaction.
β¨Emphasise Teamwork
Since you'll be part of a friendly team, it's crucial to convey your ability to work well with others. Share stories that illustrate your collaborative spirit and how you contribute positively to a team environment.
β¨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview to reflect the professional image of the hospitality industry. This shows that you take the opportunity seriously and respect the company's brand.