Guest Experience Lead - Waitstaff (Full-Time)
Guest Experience Lead - Waitstaff (Full-Time)

Guest Experience Lead - Waitstaff (Full-Time)

Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver exceptional customer service and create memorable experiences for guests.
  • Company: Leading hospitality provider in the UK with iconic venues.
  • Benefits: Full-time role with variable shifts and a supportive team environment.
  • Why this job: Join us to make a real impact on guest experiences in hospitality.
  • Qualifications: Passionate about service, excellent communication skills, and ability to thrive under pressure.

The predicted salary is between 28800 - 43200 £ per year.

A leading hospitality provider in the UK seeks a Waiter/Waitress to deliver exceptional customer service. You will greet guests, provide personalized experiences, and ensure compliance with food and hygiene standards.

Ideal candidates are passionate about service, excellent communicators, and thrive under pressure. This full-time role offers variable shifts and the opportunity to be part of a dedicated team.

Join us in providing outstanding hospitality in iconic venues.

Guest Experience Lead - Waitstaff (Full-Time) employer: Restaurant Associates

As a leading hospitality provider in the UK, we pride ourselves on fostering a vibrant work culture that values exceptional service and teamwork. Our employees enjoy flexible shifts, comprehensive training programmes, and ample opportunities for career advancement within our iconic venues, making us an excellent employer for those passionate about delivering outstanding guest experiences.
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Contact Detail:

Restaurant Associates Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Experience Lead - Waitstaff (Full-Time)

✨Tip Number 1

Network like a pro! Reach out to friends, family, or even former colleagues in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.

✨Tip Number 2

Practice your pitch! When you get the chance to meet potential employers, be ready to share your passion for service and why you’d be a great fit. A confident and engaging introduction can really set you apart.

✨Tip Number 3

Show up at local venues! Sometimes, just walking into a restaurant or hotel and chatting with the staff can lead to job opportunities. Bring your CV and be ready to impress them with your enthusiasm.

✨Tip Number 4

Don’t forget to apply through our website! We’ve got loads of exciting roles waiting for passionate individuals like you. Plus, it’s a great way to ensure your application gets seen by the right people.

We think you need these skills to ace Guest Experience Lead - Waitstaff (Full-Time)

Customer Service
Communication Skills
Attention to Detail
Food Safety Compliance
Hygiene Standards Knowledge
Personalised Service
Ability to Work Under Pressure
Teamwork
Passion for Hospitality
Adaptability
Time Management

Some tips for your application 🫡

Show Your Passion for Service: When writing your application, let your enthusiasm for hospitality shine through! Share specific examples of how you've gone above and beyond for guests in previous roles. We love to see that passion!

Tailor Your Application: Make sure to customise your CV and cover letter for this role. Highlight your communication skills and any experience you have in fast-paced environments. We want to know why you're the perfect fit for our team!

Mind the Details: Pay attention to food and hygiene standards in your application. Mention any relevant training or certifications you have. It shows us you take these important aspects seriously, which is crucial in our industry.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Restaurant Associates

✨Know the Venue

Before your interview, do a bit of research on the hospitality provider and their iconic venues. Familiarise yourself with their values and what makes them stand out in the industry. This will show your genuine interest and help you tailor your answers to align with their mission.

✨Showcase Your Passion for Service

During the interview, share specific examples of how you've gone above and beyond for customers in previous roles. Highlight your passion for delivering exceptional service and how it positively impacted guests' experiences. This will demonstrate that you’re not just looking for a job, but truly care about hospitality.

✨Communicate Clearly and Confidently

As excellent communication is key for this role, practice articulating your thoughts clearly. Use the STAR method (Situation, Task, Action, Result) to structure your responses to behavioural questions. This will help you convey your experiences effectively and leave a lasting impression.

✨Prepare for Pressure Scenarios

Since the role involves thriving under pressure, be ready to discuss how you handle stressful situations. Think of a time when you managed a busy shift or dealt with a difficult customer. Sharing these experiences will showcase your ability to remain calm and deliver great service, even when things get hectic.

Guest Experience Lead - Waitstaff (Full-Time)
Restaurant Associates
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