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- Tasks: Deliver exceptional customer service and assist with food preparation in a dynamic team environment.
- Company: Join Restaurant Associates, a leader in hospitality, known for its commitment to quality and teamwork.
- Benefits: Enjoy flexible shifts, training opportunities, and a supportive work culture that values diversity.
- Why this job: Be part of a passionate team that takes pride in delivering outstanding service and creating memorable experiences.
- Qualifications: No specific qualifications required, just a passion for service and the ability to work under pressure.
- Other info: Embrace a workplace that celebrates individuality and offers equal opportunities for career advancement.
We're looking for a General Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
Here's an idea of what your shift patterns will be: Variable shifts.
Could you bring your spark to Restaurant Associates? Here's what you need to know before applying:
Your key responsibilities will include:
- Ensure compliance with legal and company health, safety, and hygiene requirements.
- Report any health and safety issues, accidents, or near misses.
- Assist with food preparation and ensure service equipment is ready for service.
- Serve food and beverages in line with company standards.
- Report menu shortages to ensure efficient service.
- Maintain clean and hygienic displays, counters, and seating areas.
- Assist with hospitality preparations and kitchen duties as required.
- Follow cash handling and security procedures.
- Receive and store stock, ensuring quality and rotation.
- Operate machinery safely and support colleagues as needed.
- Maintain cleanliness in all work areas.
- Attend training sessions and meetings as required.
- Provide excellent customer service and contribute to a positive team environment.
Our ideal General Assistant will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride.
- Take initiative and make decisions that are right for our customers.
- Be an excellent team player with great communication skills.
- Have a desire to succeed in your role.
- Possess the ability to work under pressure.
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
General Assistant - Milton Keynes employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant - Milton Keynes
✨Tip Number 1
Familiarise yourself with the company culture and values of Restaurant Associates. Understanding their commitment to exceptional customer service and teamwork will help you align your approach during interviews and interactions.
✨Tip Number 2
Showcase your passion for hospitality by sharing relevant experiences in previous roles. Whether it's a part-time job or volunteer work, highlight moments where you delivered outstanding service or worked effectively in a team.
✨Tip Number 3
Prepare to discuss how you handle pressure and maintain high standards in a fast-paced environment. Think of specific examples that demonstrate your ability to stay calm and focused while delivering excellent service.
✨Tip Number 4
Be ready to ask insightful questions about the role and the team dynamics during your interview. This shows your genuine interest in the position and helps you understand how you can contribute to the team's success.
We think you need these skills to ace General Assistant - Milton Keynes
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the General Assistant position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and hospitality. Use bullet points for clarity and include specific examples of how you've delivered excellent service in previous roles.
Write a Compelling Cover Letter: In your cover letter, express your passion for delivering outstanding service and your ability to work under pressure. Mention your teamwork skills and provide examples of how you've contributed positively to a team environment.
Proofread Your Application: Before submitting your application, proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at Restaurant Associates
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering outstanding customer service during the interview. Share examples of how you've gone above and beyond for customers in the past, as this role is all about making a positive impact on their experience.
✨Demonstrate Team Spirit
Since being an excellent team player is crucial for this position, be prepared to discuss your experiences working in teams. Highlight how you contribute to a positive team environment and support your colleagues, especially in high-pressure situations.
✨Know the Company Standards
Familiarise yourself with the company's health, safety, and hygiene standards before the interview. Being able to discuss these topics will show that you take compliance seriously and understand the importance of maintaining a safe and clean environment.
✨Prepare for Scenario Questions
Expect to be asked scenario-based questions that assess your problem-solving skills and ability to handle pressure. Think of specific situations where you had to make quick decisions or resolve conflicts, and be ready to share those stories.
