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- Tasks: Own and optimise the Time2Eat digital platform for a flagship dining programme.
- Company: Join Restaurant Associates, a leader in delivering exceptional workplace hospitality.
- Benefits: Enjoy free meals, gym discounts, healthcare perks, and exclusive travel deals.
- Why this job: Be at the forefront of digital innovation in food and customer experience.
- Qualifications: Experience with digital platforms in hospitality; strong IT skills required.
- Other info: Perfect for creative, proactive individuals eager to shape workplace dining.
The predicted salary is between 36000 - 60000 £ per year.
We\’re looking for a Digital Coordinator with energy, curiosity and bold ideas to take ownership of our Time2Eat digital platform across a flagship workplace dining programme. This is a high-impact role at the intersection of technology, food and customer experience, where you\’ll help shape how thousands of guests interact with our offer every day. From self-service kiosks and click & collect to real-time menu content and digital activations, you\’ll ensure every touchpoint is dynamic, engaging and future-focused. Working alongside culinary, marketing and operational teams, you\’ll bring campaigns to life digitally, drive participation, and help push the boundaries of what great workplace hospitality looks like.,
- Own the day-to-day delivery and optimisation of the Time2Eat platform (kiosks, click & collect, POS and menu systems)
- Lead the digital execution of launches, seasonal menus and campaigns in partnership with operational, culinary and marketing teams
- Ensure all digital content is accurate, brand-aligned and visually engaging
- Act as the platform expert – coaching teams, solving problems and influencing improvements
- Monitor digital performance and guest feedback to identify opportunities and support new ideas
- Develop and maintain best practice guidance, training tools and SOPs to drive consistency and innovation
Experience working with digital/EPOS platforms within hospitality, retail or foodservice
- Strong IT and system administration skills (Excel, Word, PowerPoint)
- Ability to work cross-functionally across operational and support teams
- Knowledge of digital menu management, product coding and VAT (desirable)
- Passionate about digital innovation and exceptional customer experiences
- Creative and commercially aware, with high attention to detail
- Excellent communicator who can influence, support and challenge
- Proactive, solutions-focused and not afraid to try something new
- Highly organised and comfortable working at pace in a fast-evolving environment
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\’s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
We ensure you\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Subsidised gym membership
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Skills & Attributes
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Digital Co Ordinator employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Co Ordinator
✨Tip Number 1
Familiarise yourself with the Time2Eat platform and its features. Understanding how self-service kiosks, click & collect, and digital menu management work will give you an edge in discussions during interviews.
✨Tip Number 2
Showcase your passion for digital innovation by staying updated on the latest trends in digital hospitality. Being able to discuss recent advancements or successful case studies can demonstrate your enthusiasm and knowledge.
✨Tip Number 3
Network with professionals in the hospitality and digital sectors. Engaging with industry peers can provide insights into best practices and may even lead to referrals that could strengthen your application.
✨Tip Number 4
Prepare to discuss how you would approach cross-functional collaboration. Think of examples where you've successfully worked with different teams, as this role requires strong communication and teamwork skills.
We think you need these skills to ace Digital Co Ordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in digital platforms, hospitality, and customer engagement. Use keywords from the job description to demonstrate your fit for the Digital Coordinator role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for digital innovation and customer experience. Mention specific examples of how you've successfully managed digital projects or campaigns in the past.
Showcase Your Skills: In your application, emphasise your IT skills, particularly with digital/EPOS platforms. Provide examples of how you've used tools like Excel, Word, and PowerPoint to enhance operational efficiency.
Highlight Cross-Functional Collaboration: Demonstrate your ability to work across different teams by providing examples of past collaborations. Explain how you’ve influenced improvements and driven participation in previous roles.
How to prepare for a job interview at Restaurant Associates
✨Show Your Passion for Digital Innovation
Make sure to express your enthusiasm for digital technology and how it can enhance customer experiences. Share examples of how you've used digital tools in previous roles to improve engagement or streamline processes.
✨Demonstrate Cross-Functional Collaboration
Highlight your experience working with different teams, such as culinary, marketing, and operations. Be ready to discuss specific projects where you successfully collaborated to achieve a common goal.
✨Prepare for Technical Questions
Since the role involves managing digital platforms, brush up on your knowledge of EPOS systems and digital menu management. Be prepared to answer questions about how you would optimise these systems for better performance.
✨Bring Ideas to the Table
Think of innovative ideas that could enhance the Time2Eat platform. Whether it's a new digital activation or a way to improve guest feedback mechanisms, showing that you're proactive and creative will impress the interviewers.
