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- Tasks: Own and optimise the Time2Eat digital platform for a flagship dining programme.
- Company: Join Restaurant Associates, a leader in workplace hospitality and exceptional dining experiences.
- Benefits: Enjoy free meals, gym discounts, healthcare perks, and exclusive travel deals.
- Why this job: Be at the forefront of digital innovation in hospitality, shaping guest experiences daily.
- Qualifications: Experience with digital platforms in hospitality; strong IT skills required.
- Other info: Work in a fast-paced environment with opportunities for career growth and development.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for a Digital Coordinator with energy, curiosity and bold ideas to take ownership of our Time2Eat digital platform across a flagship workplace dining programme. This is a high-impact role at the intersection of technology, food and customer experience, where you’ll help shape how thousands of guests interact with our offer every day.
From self-service kiosks and click & collect to real-time menu content and digital activations, you’ll ensure every touchpoint is dynamic, engaging and future-focused. Working alongside culinary, marketing and operational teams, you’ll bring campaigns to life digitally, drive participation, and help push the boundaries of what great workplace hospitality looks like.
Key Responsibilities
- Own the day-to-day delivery and optimisation of the Time2Eat platform (kiosks, click & collect, POS and menu systems)
- Lead the digital execution of launches, seasonal menus and campaigns in partnership with operational, culinary and marketing teams
- Ensure all digital content is accurate, brand-aligned and visually engaging
- Act as the platform expert — coaching teams, solving problems and influencing improvements
- Monitor digital performance and guest feedback to identify opportunities and support new ideas
- Develop and maintain best practice guidance, training tools and SOPs to drive consistency and innovation
Experience & Qualifications
- Experience working with digital/EPOS platforms within hospitality, retail or foodservice
- Strong IT and system administration skills (Excel, Word, PowerPoint)
- Ability to work cross-functionally across operational and support teams
- Knowledge of digital menu management, product coding and VAT (desirable)
Skills & Attributes
- Passionate about digital innovation and exceptional customer experiences
- Creative and commercially aware, with high attention to detail
- Excellent communicator who can influence, support and challenge
- Proactive, solutions-focused and not afraid to try something new
- Highly organised and comfortable working at pace in a fast-evolving environment
We ensure you\’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Free meals
- Subsidised gym membership
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury\’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\’s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/2608/67891001/52758564/SU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Digital Co Ordinator employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Co Ordinator
✨Tip Number 1
Familiarise yourself with the latest trends in digital hospitality and food service technology. Understanding how platforms like self-service kiosks and click & collect systems work will give you an edge in discussions during interviews.
✨Tip Number 2
Network with professionals in the hospitality and digital sectors. Attend industry events or join online forums to connect with others who have experience in digital coordination, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully managed digital projects or improved customer experiences in previous roles. This will demonstrate your proactive approach and ability to influence positive change.
✨Tip Number 4
Research Restaurant Associates and their Time2Eat platform thoroughly. Understanding their mission, values, and current initiatives will allow you to tailor your conversations and show genuine interest in contributing to their goals.
We think you need these skills to ace Digital Co Ordinator
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Digital Coordinator position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly showcases your experience with digital platforms, particularly in hospitality or foodservice. Highlight any relevant projects or achievements that demonstrate your ability to drive digital innovation and enhance customer experiences.
Write a Strong Cover Letter: In your cover letter, express your passion for digital innovation and exceptional customer experiences. Use specific examples from your past work to illustrate how you can contribute to the Time2Eat platform and the overall goals of the company.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Restaurant Associates
✨Show Your Passion for Digital Innovation
Make sure to express your enthusiasm for digital technology and how it can enhance customer experiences. Share examples of how you've used digital tools in previous roles to improve engagement or streamline processes.
✨Demonstrate Cross-Functional Collaboration
Highlight your experience working with different teams, such as culinary, marketing, and operations. Be ready to discuss specific projects where you successfully collaborated to achieve a common goal.
✨Prepare for Technical Questions
Since the role involves managing digital platforms, brush up on your knowledge of EPOS systems and digital menu management. Be prepared to answer questions about your technical skills and how you've applied them in a hospitality context.
✨Bring Ideas for Improvement
Think of innovative ideas that could enhance the Time2Eat platform. During the interview, share your thoughts on potential improvements or new features that could drive guest engagement and participation.
