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- Tasks: Lead a dynamic team to deliver exceptional food service and hospitality events.
- Company: Join Restaurant Associates, a leader in providing brilliant hospitality across the UK.
- Benefits: Enjoy perks like travel discounts, wellness classes, and cash rewards on spending.
- Why this job: Be part of a vibrant culture that values innovation and teamwork in a prestigious setting.
- Qualifications: Experience in food service management and strong communication skills are essential.
- Other info: Opportunity for career growth through our Career Pathways and MyLearning programmes.
The predicted salary is between 36000 - 60000 £ per year.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
We are looking for a talented and experienced Deputy General Manager to join our team at this prestigious contract based in Brighton.
The Deputy General Manager will thrive on getting the best out of people and maximising commercial opportunities. You are drawn to satisfaction from managing, training and supporting your team. You will support your team in providing a professional food service across Restaurant Operation & Conference and Banqueting ensuring that company standards are maintained and that Client expectations are met.
What you’ll be doing:
- You will have passion, energy, focus and determination. Someone that naturally enjoys exceeding expectations and takes pride in everything that you do.
- You will have knowledge and the ability to plan, lead, and deliver high class hospitality events, ranging from Wedding Events to our busy retail outlets.
- Working closely with the General Manager and management team, you will develop a clear communication process that builds a solid relationship and partnership between the client and Restaurant Associates.
- Manage a team of 20 full time employees and a bank of casual employees.
- Manage and support the team to deliver an excellent catering service through great food and excellent customer service.
- Responsible for supporting the delivery of food innovation.
- You will ensure compliance with all statutory requirements, including overseeing all training.
- Effective and robust control of budgets and costs.
- Pro-actively drive innovation in order to push the service forward.
- Coach, mentor and develop the existing teams’ knowledge and skills, building resilience and supporting succession planning.
Who you are:
As the Deputy General Manager, you will ideally have a successful background in Food Service. You see and treat your current location as your own business, using your entrepreneurial skills to create a thriving and successful working environment.
You will have the experience and skill to organise and deliver all aspects of high level hospitality – including initial client contact, costing of the event, and organising the team to deliver a first class service.
You possess excellent management and communication skills, have a good understanding of report writing and financial management, and be able to demonstrate your analytical approach to problem solving.
You will have the ability to display a real passion for food and customer service and be financially and commercially astute.
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/2801/42664001/52711797/SU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Deputy General Manager employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager
✨Tip Number 1
Show your passion for food and customer service during the interview. Share specific examples of how you've exceeded client expectations in previous roles, as this aligns perfectly with what we're looking for.
✨Tip Number 2
Highlight your experience in managing teams and delivering high-class hospitality events. Be prepared to discuss how you’ve coached and developed team members in the past, as this is crucial for the Deputy General Manager role.
✨Tip Number 3
Demonstrate your financial acumen by discussing how you've effectively managed budgets and costs in previous positions. We value candidates who can show a strong understanding of financial management.
✨Tip Number 4
Prepare to talk about your approach to innovation in food service. We’re looking for someone who can bring fresh ideas to the table, so think of examples where you've successfully implemented new concepts or improved existing services.
We think you need these skills to ace Deputy General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food service and hospitality management. Emphasize your leadership skills, ability to manage teams, and any successful events you've organized.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the hospitality industry. Mention specific examples of how you've exceeded expectations in previous positions and how you can contribute to the team.
Showcase Your Management Skills: Highlight your experience in managing teams and delivering excellent customer service. Provide examples of how you've coached and developed staff, as well as how you've handled budgets and costs effectively.
Demonstrate Your Problem-Solving Abilities: Include instances where you've successfully resolved challenges in a hospitality setting. This could involve managing client expectations or innovating food service delivery to enhance customer satisfaction.
How to prepare for a job interview at Restaurant Associates
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share specific examples of how you've gone above and beyond in previous roles to exceed client expectations and deliver exceptional service.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in managing teams, particularly in a food service environment. Highlight your coaching and mentoring abilities, and provide examples of how you've developed team members' skills and resilience.
✨Understand Financial Management
Be ready to talk about your experience with budgeting and financial control. Discuss how you've successfully managed costs while still delivering high-quality service, and be prepared to analyze financial reports during the interview.
✨Communicate Effectively
Effective communication is key in this role. Practice articulating your thoughts clearly and concisely. Be prepared to discuss how you build relationships with clients and team members, and how you ensure everyone is aligned with the company's goals.
