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- Tasks: Prepare delicious food, create displays, handle cash, and ensure hygiene standards.
- Company: Join Restaurant Associates, a leader in hospitality and employee dining services.
- Benefits: Enjoy opportunities for growth, recognition, and a vibrant team culture.
- Why this job: Be part of a passionate team delivering exceptional experiences in a fast-paced environment.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed; catering experience is a plus.
- Other info: Diversity is celebrated here; we value individuality and empower our team members.
The predicted salary is between 24000 - 36000 £ per year.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Restaurant Associates on a full time basis, contracted to 37.5 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You\’ll get given every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Could you bring your spark to Restaurant Associates? Here\’s what you need to know before applying:
Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Restaurant Associates and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn\’t essential.
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK\’s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Job Reference: com/1508/98500003/52515463/BU #RA Group
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
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Customer Service Assistant employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant
✨Tip Number 1
Show your passion for food and customer service during the interview. Share personal experiences where you went above and beyond to create a great experience for customers, as this aligns perfectly with what Restaurant Associates values.
✨Tip Number 2
Demonstrate your ability to thrive in a busy environment by discussing any previous roles where you managed multiple tasks under pressure. Highlight specific examples that showcase your time management skills and reliability.
✨Tip Number 3
Research Restaurant Associates and their commitment to diversity and employee development. Be prepared to discuss how you can contribute to their culture and how their values resonate with your own.
✨Tip Number 4
Prepare questions that reflect your enthusiasm for the role and the company. Asking about opportunities for progression or how they celebrate individuality can show your genuine interest in being part of their team.
We think you need these skills to ace Customer Service Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualities required for the Customer Service Assistant position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service or catering roles. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to thrive in a busy environment.
Write a Strong Cover Letter: In your cover letter, express your passion for food and people, and explain why you want to work for Restaurant Associates. Highlight your enthusiasm, teamwork skills, and any relevant experience that showcases your ability to deliver excellent customer service.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Restaurant Associates
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering excellent customer service during the interview. Share specific examples of how you've gone above and beyond for customers in the past, as this will demonstrate your commitment to creating a positive experience.
✨Highlight Teamwork Skills
Since the role requires being an excellent team player, be prepared to discuss your experiences working in teams. Talk about how you contribute to a collaborative environment and how you handle challenges with colleagues.
✨Demonstrate Your Ability to Thrive Under Pressure
In a fast-paced environment, it's crucial to stay calm and efficient. Share examples of situations where you've successfully managed stress or high-pressure scenarios, showcasing your ability to maintain quality service even when things get busy.
✨Prepare Questions About the Company Culture
Research Restaurant Associates and prepare thoughtful questions about their culture and values. This shows your genuine interest in the company and helps you assess if it’s the right fit for you, especially regarding their commitment to diversity and employee development.
