At a Glance
- Tasks: Supervise exciting events and ensure top-notch hospitality in a fast-paced environment.
- Company: Join a leading hospitality team at a flagship site in Kings Cross.
- Benefits: Enjoy a comprehensive benefits package, including discounts and wellness classes.
- Other info: Flexible working across London with opportunities for career growth.
- Why this job: Be part of a dynamic team delivering exceptional experiences for high-profile events.
- Qualifications: 2 years' experience in hospitality or strong potential with 1 year in a busy environment.
The predicted salary is between 31500 - 38500 £ per year.
We are looking for an experienced and highly organised Hospitality Supervisor to join the team at a flagship site in Kings Cross.
This is a fast-paced, high-volume environment where no two days are the same.
The successful candidate will be confident managing multiple events simultaneously, handling last-minute changes and maintaining exceptional service standards.
Events range from simple tea and coffee drops to high-profile CEO and VP receptions, formal dinners and corporate hospitality.
You will work as part of a team of 10, including an Events Manager, two Assistant Managers, another Supervisor, four CSAs and a Kitchen Porter.
- What you’re doing
- Supervising the day-to-day hospitality and events operation across the site.
- Supporting the delivery of a high volume of events, from small meetings and coffee breaks to VIP receptions and formal dinners.
- Coordinating and supervising events from set-up through to completion.
- Managing multiple events and priorities simultaneously in a busy environment.
- Responding quickly and professionally to last-minute requests and changes.
- Ensuring consistently high levels of service and presentation.
- Working closely with the Events Manager, Assistant Managers and wider hospitality team.
- Supporting the team during busy periods and leading by example on the floor.
- Assisting with events across different London sites when required.
- Working flexibly and supporting overtime when required, with all overtime paid.
Requirements
- At least 2 years’ experience in a Hospitality Supervisor or similar role within a busy corporate, events or high-end hospitality environment.
- Candidates with 1 year of relevant experience will also be considered if they can demonstrate strong potential.
- Experience working in a high-volume events environment is essential.
- Confident managing multiple events and competing priorities.
- Excellent attention to detail and a proactive, hands-on approach.
- Comfortable dealing with last-minute changes and demanding requirements.
- Strong communication and team leadership skills.
- A professional and polished approach when working with senior stakeholders, including CEOs and VPs.
- A genuine passion for delivering outstanding hospitality and guest experiences.
- Flexibility to work across London when required.
Benefits
Restaurant Associates provides brilliant hospitality through our food, drink and services.
We work with our partners and collaborate with our clients to achieve great things together.
Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
We ensure you’re rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and My Learning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking. com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
- #J-18808-Ljbffr
Hospitality Supervisor in City of Westminster employer: Restaurant Associates
Restaurant Associates is an exceptional employer in the Greater London area, offering a vibrant work culture that prioritises high standards of customer care and cleanliness. With a commitment to employee growth, you will find ample opportunities for career progression while working in a dynamic environment that values teamwork and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Supervisor in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Restaurant Associates. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Restaurant Associates
Don't be shy about reaching out to Restaurant Associates directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hospitality Supervisor in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Restaurant Associates and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Restaurant Associates
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
