At a Glance
- Tasks: Lead hospitality operations and ensure exceptional guest experiences in a fast-paced environment.
- Company: Join a high-profile hospitality operation in Chertsey with a focus on excellence.
- Benefits: Competitive salary, pension scheme, healthcare benefits, and exclusive discounts.
- Other info: Dynamic team culture with opportunities for career growth and personal development.
- Why this job: Step into a visible leadership role and make a real impact in hospitality.
- Qualifications: Proven leadership experience in hospitality and strong operational mindset required.
The predicted salary is between 38449 - 50000 £ per year.
Deputy General Manager required to lead hospitality operations! Earn up to 40K. Join a high-profile hospitality operation based in Chertsey, where you'll play a key leadership role overseeing service delivery, operational performance, and team culture within a fast-paced environment serving senior executives and high-level stakeholders. This is an excellent opportunity for an operationally focused hospitality leader looking to step into a visible and influential Deputy General Manager position.
What you'll be doing as a Deputy General Manager:
- Leading the overall day-to-day operation across hospitality, retail café, and executive dining
- Driving service standards and ensuring a consistently exceptional guest experience
- Acting as a visible operational leader, supporting and developing both kitchen and front-of-house teams
- Overseeing hospitality delivery for executive meetings, working lunches, private dining, and key business functions
- Managing operational planning for large-scale annual events, including staffing strategy and logistics coordination
- Supporting financial performance through labour management, stock oversight, and operational efficiencies
- Working closely with senior leadership to continuously improve standards, processes, and service delivery
- Identifying opportunities for innovation, seasonal activations, and operational improvements
- Ensuring compliance, health & safety, and SOP standards are maintained across the site
- Creating a positive, motivated, and high-performing team culture
What you'll need to succeed as a Deputy General Manager:
- Proven leadership experience within hospitality, corporate dining, hotels, events, or venue operations
- Strong operational mindset with the ability to balance service excellence and commercial performance
- Experience managing teams within high-profile, fast-paced hospitality environments
- A hands-on leadership style with the ability to motivate and develop teams
- Strong understanding of guest experience and premium hospitality standards
- Ability to manage multiple moving parts while maintaining attention to detail
- Commercial awareness with experience supporting labour, stock, and operational efficiencies
- Confidence working with senior stakeholders and within highly visible environments
- Organised, proactive, and solutions-focused approach
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us:
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Locations
Deputy General Manager - Chertsey employer: Restaurant Associates
Join Restaurant Associates in Chertsey as a Deputy General Manager, where you will lead a dynamic hospitality operation that prioritises exceptional service and team culture. With a comprehensive benefits package, including career development programmes and exclusive discounts, we foster a supportive environment that encourages personal and professional growth. Experience the thrill of working in a high-profile setting while making a meaningful impact on our guests and your team.
StudySmarter Expert Advice🤫
We think this is how you could land Deputy General Manager - Chertsey
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Restaurant Associates. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Restaurant Associates
Don't be shy about reaching out to Restaurant Associates directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Deputy General Manager - Chertsey
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Restaurant Associates and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Restaurant Associates
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
