At a Glance
- Tasks: Deliver exceptional customer service in a fast-paced, premium corporate environment.
- Company: Join a supportive team focused on quality and service excellence.
- Benefits: Earn £13.45 per hour with free meals, discounts, and wellness classes.
- Other info: Enjoy a great work-life balance with no evenings or weekends.
- Why this job: Make a real impact by creating outstanding experiences for colleagues and guests.
- Qualifications: Previous hospitality or customer service experience is a plus.
The predicted salary is between 13.45 - 13.45 £ per hour.
General Assistant - Burgess Hill
Front of House Assistant 13.45 per hour | Full Time | Monday - Friday | 07:30-16:00 (Variable Shifts)
Are you passionate about delivering exceptional customer service in a professional environment?
We're looking for a polished, customer-focused Front of House Assistant to join our catering and hospitality team within a premium corporate workplace.
This is an exciting opportunity for someone who enjoys creating outstanding customer experiences while working in a fast-paced, high-quality operation.
As the face of our service, you'll play a key role in ensuring colleagues and guests receive a warm, professional welcome and an exceptional dining experience every day.
The Role You'll be responsible for
- Delivering outstanding front of house service across our restaurant, coffee bar and hospitality events
- Serving food and beverages efficiently, professionally and with attention to detail
- Providing a welcoming and engaging experience for colleagues, clients and visitors
- Maintaining immaculate standards of cleanliness, presentation and organisation
- Supporting the wider team to ensure a seamless and efficient operation
- Adhering to all food safety, health & safety and hygiene standards
About You We're looking for someone who
- Has previous front of house, hospitality or customer service experience
- Is professional, well presented and takes pride in their appearance
- Has a genuine passion for delivering exceptional customer service
- Communicates confidently and enjoys building positive relationships
- Thrives in a busy environment and remains calm under pressure
- Has excellent attention to detail and a proactive approach to work
- Enjoys working collaboratively within a team while also using their own initiative
What We Offer
- Monday to Friday working pattern
- No evenings or weekends
- Full-time hours with an excellent work-life balance
- Free meals and drinks during your shift via a daily allowance
- Monthly recognition voucher scheme for outstanding service
- Ongoing training, development and opportunities for career progression
- The opportunity to work within a premium corporate hospitality environment where quality and service excellence are at the heart of everything we do
If you're a motivated hospitality professional who takes pride in delivering exceptional service and is looking to join a supportive, quality-driven team, we'd love to hear from you.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and My Learning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking. com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
General Assistant - Burgess Hill employer: Restaurant Associates
Restaurant Associates is an exceptional employer in the Greater London area, offering a vibrant work culture that prioritises high standards of customer care and cleanliness. With a commitment to employee growth, you will find ample opportunities for career progression while working in a dynamic environment that values teamwork and dedication.
StudySmarter Expert Advice🤫
We think this is how you could land General Assistant - Burgess Hill
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Restaurant Associates. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Restaurant Associates
Don't be shy about reaching out to Restaurant Associates directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Assistant - Burgess Hill
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Restaurant Associates and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Restaurant Associates
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
