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- Tasks: Lead a dynamic barista team and deliver exceptional coffee experiences.
- Company: Join a leading organisation in the thrilling Formula One industry.
- Benefits: Enjoy discounts, wellness classes, and a contributory pension scheme.
- Other info: Flexible hours and opportunities for career growth in a vibrant environment.
- Why this job: Be part of a modern bistro and make a real impact on customer satisfaction.
- Qualifications: Previous barista experience with strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
An exciting opportunity to join a leading organisation within the Formula One industry as a Head Barista, overseeing a premium bistro coffee offering within a modern operations environment. You will be part of a skilled and professional catering team, working in a brand-new, state‑of‑the‑art bistro and terrace, with a strong focus on delivering exceptional service and quality.
What you’ll be doing:
- Delivering outstanding customer service in a fast‑paced coffee service environment
- Leading the day‑to‑day barista operation and maintaining high standards
- Preparing and serving high‑quality coffee and beverages to brand standards
- Engaging with customers, handling requests, and exceeding expectations
- Driving sales through product knowledge and upselling techniques
- Operating the till, handling payments, and maintaining accuracy
- Monitoring and displaying promotional materials effectively
- Gathering customer feedback and supporting continuous service improvement
What you’ll need to succeed:
- Previous experience as a Barista, ideally in a leadership or senior role
- Strong customer service skills with a friendly and professional approach
- Excellent knowledge of coffee preparation and products
- Ability to work efficiently in a fast‑paced environment
- Confidence in upselling and maximising sales opportunities
- Good communication and teamwork skills
- A proactive, can‑do attitude with attention to detail
- Flexibility and a commitment to maintaining high standards
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un‑wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us:
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Head Barista in Brackley employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Barista in Brackley
✨Tip Number 1
Get to know the company! Research Restaurant Associates and their values. When you walk in for your interview, show us that you understand our commitment to exceptional service and how you can contribute to that.
✨Tip Number 2
Practice your barista skills before the big day! We want to see your passion for coffee and customer service. Bring your A-game and be ready to impress us with your knowledge of coffee preparation and upselling techniques.
✨Tip Number 3
Be yourself during the interview! We value authenticity and want to see your personality shine through. Share your experiences and how they’ve shaped your approach to delivering outstanding customer service.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining our team and being part of our exciting journey in the Formula One industry.
We think you need these skills to ace Head Barista in Brackley
Some tips for your application 🫡
Show Off Your Barista Skills: Make sure to highlight your previous experience as a Barista, especially if you've held a leadership role. We want to see how you’ve delivered exceptional service and maintained high standards in a fast-paced environment.
Be Customer-Centric: Emphasise your strong customer service skills and friendly approach. Share examples of how you've engaged with customers and exceeded their expectations, as this is key to our bistro's success.
Demonstrate Your Coffee Knowledge: Let us know about your expertise in coffee preparation and products. We’re looking for someone who can confidently upsell and drive sales, so any specific achievements in this area will definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Restaurant Associates
✨Know Your Coffee Inside Out
Make sure you brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, types of beans, and how to create the perfect cup. This will show your passion for coffee and your expertise in the field.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or handled a difficult situation with grace. This will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Upselling Techniques
Since driving sales is key for this role, be ready to discuss your upselling strategies. Think of ways you've successfully encouraged customers to try new products or add extras to their orders. This will highlight your sales acumen and confidence.
✨Emphasise Teamwork and Leadership
As a Head Barista, you'll need to lead a team. Share experiences where you've successfully collaborated with others or taken charge in a busy setting. This will showcase your leadership skills and ability to maintain high standards under pressure.