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- Tasks: Prepare delicious food, create attractive displays, and deliver exceptional customer service.
- Company: Join a passionate team at Restaurant Associates, where individuality is celebrated.
- Benefits: Part-time hours, opportunities for progression, and a supportive work environment.
- Why this job: Make a real impact in a fast-paced setting while enjoying food and people.
- Qualifications: Enthusiastic attitude, teamwork skills, and a desire to succeed.
- Other info: Diversity is our strength; we value every individual and their unique talents.
The predicted salary is between 10 - 13 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Restaurant Associates on a part time basis, contracted to 30 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Your key responsibilities will include:
- Preparing delicious, high-quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Restaurant Associates and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Customer Services Assistant will:
- Have an enthusiastic can-do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety-first mind set
- Have experience within a similar catering-related role, but this isn’t essential.
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Birmingham employer: Restaurant Associates
Contact Detail:
Restaurant Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Restaurant Associates. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their passionate crew.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you’ve gone above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your can-do attitude and passion for delivering excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look smart and presentable. It reflects your professionalism and respect for the role. Plus, it sets a positive tone right from the start!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Customer Service Assistant in Birmingham
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for food and people shine through! We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional customer experience.
Tailor Your CV: Make sure your CV highlights any relevant experience, especially in customer service or catering. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Be Yourself: We celebrate individuality here at StudySmarter, so don’t be afraid to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly team!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you one step closer to joining our team!
How to prepare for a job interview at Restaurant Associates
✨Show Your Passion for Food and People
Make sure to express your enthusiasm for food and customer service during the interview. Share any relevant experiences that highlight your love for working with people and how you’ve contributed to a positive dining experience in the past.
✨Demonstrate Team Spirit
Since being a team player is crucial for this role, come prepared with examples of how you've successfully worked in a team before. Highlight situations where you collaborated with others to achieve a common goal, especially in busy environments.
✨Prepare for Fast-Paced Scenarios
Expect questions about how you handle pressure and busy situations. Think of specific instances where you thrived under pressure and be ready to discuss your time management skills and reliability.
✨Know Your Hygiene and Safety Standards
Familiarise yourself with basic food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable in these areas will show your commitment to maintaining a safe and clean environment, which is essential for the role.
