At a Glance
- Tasks: Manage catering operations, ensuring quality and client satisfaction.
- Company: Join Restaurant Associates, a leader in hospitality and catering services.
- Benefits: Enjoy free meals, wellness classes, travel discounts, and a contributory pension scheme.
- Other info: Be part of a diverse team that celebrates unique talents and backgrounds.
- Why this job: Advance your career in a supportive environment that values individuality and hard work.
- Qualifications: Experience in management within catering or hospitality; strong communication and leadership skills required.
The predicted salary is between 28800 - 42000 £ per year.
Account Manager
75,000 + bonus
A vibrant, food-led operation bringing together hospitality, a Brasserie and a high-quality staff dining restaurant is looking for a brand-new Account Manager.
This is a flagship account, playing an important role within the wider business and regularly hosting senior stakeholder visits. We're looking for an ambitious and experienced leader to take ownership of this high-profile site, make their mark and drive an exceptional food and guest experience.
This is a fantastic opportunity for someone looking to lead a strong team, influence the operation and play a key role in an important contract!
Main Responsibilities
- Lead, inspire and develop a team of circa 35 people, creating a positive and high-performing culture.
- Drive an exceptional food and hospitality experience across all dining areas
- Build strong relationships with the client, understanding their expectations and continually looking for ways to exceed them.
- Take ownership of financial performance, budgets, cost control and commercial opportunities within a cost-plus environment.
- Champion food quality, creativity and consistency across all areas of the operation.
- Develop and maintain high standards across service, presentation, food safety and compliance.
- Work closely with culinary and front-of-house teams to continually evolve the offer and keep the operation exciting and relevant.
- Use customer and client feedback to identify opportunities for improvement and innovation.
- Play an active role in developing the wider team and supporting succession and talent development.
What we're looking for
- A genuine foodie with strong hospitality instincts who understands that great service is just as important as great food.
- A natural leader who can bring energy, personality and confidence to the team
- Commercially aware, with a good understanding of budgets, costs and financial performance.
- A confident communicator who can build credible relationships with senior clients.
- A strong communicator with excellent people management skills, with the ability to coach, develop and motivate others where needed
- Organised, proactive and comfortable juggling multiple areas of a complex operation.
This is a brilliant opportunity for a passionate hospitality professional to step up, take ownership of a high-profile food-led operation and grow into their next level of leadership.
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplace as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
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Account Manager - London employer: Restaurant Associates
Restaurant Associates is an excellent employer that values its team members by fostering a vibrant and supportive work culture. With opportunities for growth and development in the hospitality sector, employees enjoy flexible shifts and a dynamic environment that encourages collaboration and outstanding service. Working in the UK, you'll be part of a dedicated team that prioritises customer experience and professional excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - London
✨Tip Number 1
Familiarise yourself with the latest trends in the contract catering and hospitality sector. Understanding current market demands and customer preferences can give you an edge during interviews, showing that you're not just passionate but also knowledgeable about the industry.
✨Tip Number 2
Network with professionals in the hospitality field, especially those who have experience in account management. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into what makes a successful Account Manager at Restaurant Associates.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and client relationships in the past. Highlighting your leadership skills and ability to maintain positive partnerships will resonate well with our hiring team.
✨Tip Number 4
Showcase your passion for food and customer service during any interactions with us. Whether it's through your conversations or your enthusiasm in interviews, demonstrating a genuine interest in delivering exceptional experiences will set you apart from other candidates.
We think you need these skills to ace Account Manager - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience in management roles within the contract catering or hospitality sector. Emphasise your passion for food and customer service, as well as any achievements that demonstrate your commercial awareness.
Craft a Compelling Cover Letter:Write a cover letter that showcases your strong communication skills and leadership abilities. Mention specific examples of how you've maintained positive client relationships and delivered on financial budgets in previous roles.
Highlight Relevant Skills:In your application, clearly outline your computer and administrative skills, as well as your organisational abilities. Use bullet points to make these stand out, ensuring they align with the job requirements.
Show Enthusiasm for the Role:Convey your excitement about the opportunity to work with Restaurant Associates. Mention how you appreciate their commitment to individuality and employee development, and express your eagerness to contribute to their team.
How to prepare for a job interview at Restaurant Associates
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share specific examples of how you've gone above and beyond in previous roles, especially in food service or customer relations.
✨Demonstrate Leadership Skills
As an Account Manager, you'll be overseeing a team. Be prepared to discuss your management style and provide examples of how you've successfully led teams in the past, focusing on recruitment, training, and development.
✨Prepare for Financial Discussions
Since the role involves managing financial aspects, brush up on your budgeting and financial management skills. Be ready to discuss how you've met financial targets in previous positions and how you plan to support sales revenue growth.
✨Highlight Communication Skills
Strong communication is key in this role. Prepare to showcase your written and verbal communication abilities by discussing how you've maintained positive client relationships and collaborated with teams to achieve common goals.
