At a Glance
- Tasks: Lead vibrant dining operations across multiple sites and ensure top-notch customer experiences.
- Company: Join Restaurant Associates, a leader in innovative hospitality services.
- Benefits: Earn up to £50K, enjoy discounts, wellness classes, and career growth opportunities.
- Other info: Diverse workplace culture that values your unique talents and promotes career advancement.
- Why this job: Make a real impact in a fast-paced environment while leading a passionate team.
- Qualifications: Experience in senior hospitality roles and strong leadership skills required.
The predicted salary is between 45000 - 50000 € per year.
Staff Dining Manager needed for a multisite operation! Earn up to £50K! We are looking for an experienced and highly visible Staff Dining Manager to oversee retail and hospitality operations across our two sites in Canary Wharf. The operation includes 2 restaurants, 3 coffee bars, 1 deli bar, and pantry and vending services across approximately 30 locations. You’ll be working closely with the Deputy Account Manager. You will lead day-to-day service delivery across all retail areas while driving operational standards, financial performance, customer experience, and team leadership within a fast-paced, high-profile environment.
What You’ll Be Doing
- Leading all Front of House and retail operations across both sites
- Managing standards, service delivery, and customer experience across restaurants, coffee bars, deli, and vending services
- Driving GP performance and achieving financial targets
- Monitoring and managing labour costs
- Presenting weekly trading reports and operational performance updates
- Leading and developing the Vending Manager and Assistant FOH Manager
- Coordinating busy multi-outlet operations and ensuring smooth day-to-day delivery
- Supporting operational improvements and refurbishment activity
- Maintaining high standards across all customer-facing areas
What You’ll Need To Succeed
- Experience as a Deputy GM, General Manager, or similar senior hospitality leadership role
- Strong commercial and financial understanding
- Experience managing large, high-volume, or high-profile hospitality operations
- Proven ability to manage multiple outlets or service streams simultaneously
- Strong understanding of labour management and GP performance
- A hands-on, visible leadership style with excellent operational coordination skills
- Ability to thrive in a fast-paced environment and lead teams effectively
- Strong communication and stakeholder management skills
Benefits
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Staff Dining Manager employer: Restaurant Associates UK
Restaurant Associates is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and professional growth. With competitive benefits including a contributory pension scheme, access to healthcare, and exclusive discounts, employees are supported both personally and professionally. Located in the dynamic Canary Wharf, staff enjoy a fast-paced environment that fosters collaboration and innovation, making it an ideal place for those seeking meaningful and rewarding careers in hospitality management.
StudySmarter Expert Advice🤫
We think this is how you could land Staff Dining Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work in similar roles. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! Attend industry events, job fairs, or local meetups. Being visible and engaging with potential employers face-to-face can make a lasting impression that a CV just can't match.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios specific to hospitality management. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities tailored to your skills and experience.
We think you need these skills to ace Staff Dining Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Staff Dining Manager role. Highlight your experience in managing multiple outlets and your strong commercial understanding. We want to see how your skills align with what we’re looking for!
Showcase Your Leadership Style:In your application, let us know about your hands-on leadership style. Share examples of how you've led teams in fast-paced environments and improved service delivery. We love seeing candidates who can inspire and motivate their teams!
Be Clear and Concise:When writing your cover letter, keep it clear and concise. Focus on your relevant experience and how you can drive operational standards and financial performance. We appreciate straightforward communication that gets to the point!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at StudySmarter!
How to prepare for a job interview at Restaurant Associates UK
✨Know Your Operations
Familiarise yourself with the specific operations of the company, especially the different dining outlets they manage. Understand their service styles and customer demographics so you can discuss how your experience aligns with their needs.
✨Showcase Your Leadership Style
Prepare to talk about your hands-on leadership approach. Share examples of how you've successfully led teams in high-pressure environments, focusing on your ability to motivate staff and maintain high operational standards.
✨Financial Acumen is Key
Brush up on your financial management skills. Be ready to discuss how you've driven GP performance and managed labour costs in previous roles. Use specific metrics or achievements to illustrate your success.
✨Engage with Stakeholders
Highlight your communication skills by preparing to discuss how you've effectively managed relationships with various stakeholders. Think of examples where your communication made a significant impact on service delivery or team morale.
