Retail/Coffee Bars Supervisor

Retail/Coffee Bars Supervisor

Full-Time 13 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Lead two busy coffee bars and deliver exceptional customer service.
  • Company: Join Restaurant Associates, a leader in hospitality and catering.
  • Benefits: Enjoy competitive pay, discounts, wellness classes, and career growth opportunities.
  • Why this job: Be part of a dynamic team and make a real impact on customer experiences.
  • Qualifications: Strong barista experience with leadership skills and a passion for service.
  • Other info: Monday to Friday role with a supportive and inclusive work culture.

The predicted salary is between 13 - 16 £ per hour.

We’re looking for an experienced and enthusiastic Coffee Bar Supervisor to lead day-to-day operations across two busy coffee bars within a professional contract catering environment. This is a hands-on role, ideal for a strong barista who enjoys leading a team, delivering high service standards, and creating an exceptional customer experience.

You’ll oversee two coffee bars and manage a team of three baristas, while remaining fully involved in service and supporting the wider business when needed. This is a Monday–Friday role (7:00am–3:30pm).

Responsibilities
  • Delivering hands-on barista service as part of your day-to-day role
  • Supervising two coffee bars and leading a team of three baristas
  • Maintaining high retail standards, including upselling, merchandising, stock control, and storage
  • Supporting the wider catering operation when required, including assisting during lunch service
  • Identifying areas for improvement and implementing positive changes
What you’ll need to succeed
  • Strong barista experience, ideally with supervisory or team-lead responsibilities
  • A creative and positive individual with a genuine desire to grow and progress within the business
  • Proactive and open-minded, confident in bringing forward ideas
  • Strong focus on customer experience, presentation, and standards
  • A great personality fit, able to build strong relationships with customers and colleagues
  • Confident in identifying issues and taking ownership of solutions
We offer
  • Contributory pension scheme
  • Grow your career with our Career Pathways and MyLearning programmes
  • Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury’s, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Receive cash rewards every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families

Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!

Retail/Coffee Bars Supervisor employer: Restaurant Associates UK

As a Coffee Bar Supervisor at our Fenchurch Street location, you will thrive in a vibrant and supportive work culture that prioritises employee growth and well-being. With a focus on delivering exceptional customer experiences, we offer comprehensive benefits including a contributory pension scheme, access to digital healthcare, exclusive travel discounts, and wellness classes, all while working in a dynamic environment that values diversity and encourages personal development.
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Contact Detail:

Restaurant Associates UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail/Coffee Bars Supervisor

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Restaurant Associates and Compass Group. Understanding their values and how they operate will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your barista skills! Since this role is hands-on, make sure you're ready to demonstrate your coffee-making prowess. You might even want to prepare a few creative drink ideas to impress during your interview!

✨Tip Number 3

Show off your leadership chops! Be ready to share examples of how you've successfully led a team or improved service standards in the past. This will highlight your supervisory experience and your ability to create an exceptional customer experience.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to keep yourself top of mind and show your enthusiasm for the role.

We think you need these skills to ace Retail/Coffee Bars Supervisor

Barista Experience
Team Leadership
Customer Service
Retail Standards Maintenance
Upselling
Merchandising
Stock Control
Problem-Solving
Creativity
Communication Skills
Relationship Building
Proactivity
Adaptability

Some tips for your application 🫡

Show Off Your Barista Skills: Make sure to highlight your barista experience in your application. We want to see how you've led teams and delivered top-notch service, so share specific examples that showcase your skills and passion for coffee!

Be Creative and Positive: We love a proactive attitude! When writing your application, let us know about your creative ideas and how you’ve implemented positive changes in previous roles. This will show us you're the right fit for our team.

Focus on Customer Experience: Since customer experience is key for us, make sure to include any relevant experiences where you’ve gone above and beyond for customers. We want to see how you build relationships and create exceptional experiences!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting role. We can’t wait to hear from you!

How to prepare for a job interview at Restaurant Associates UK

✨Know Your Coffee

Brush up on your coffee knowledge! Be prepared to discuss different brewing methods, types of beans, and how to create the perfect cup. This shows your passion for the role and helps you connect with the interviewers.

✨Showcase Your Leadership Skills

Think of examples where you've successfully led a team or improved service standards. Be ready to share specific situations where you took charge, resolved conflicts, or motivated your colleagues. This will highlight your supervisory experience.

✨Customer Experience is Key

Prepare to talk about how you would enhance customer experience in the coffee bars. Share ideas on upselling, creating a welcoming atmosphere, or handling difficult customers. This demonstrates your focus on service excellence.

✨Be Proactive and Open-Minded

During the interview, don’t hesitate to suggest improvements or changes you think could benefit the coffee bars. This shows you're not just a follower but someone who takes initiative and is eager to contribute positively.

Retail/Coffee Bars Supervisor
Restaurant Associates UK
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