At a Glance
- Tasks: Lead a dynamic foodservice operation and deliver exceptional customer experiences.
- Company: Join Restaurant Associates, a leader in hospitality and catering.
- Benefits: Enjoy free meals, gym access, discounts, and career development opportunities.
- Other info: Diverse workplace culture that values your unique talents and promotes career advancement.
- Why this job: Make a real impact in a supportive environment focused on growth and success.
- Qualifications: Senior management experience in hospitality and strong leadership skills required.
The predicted salary is between 60000 - 60000 £ per year.
Are you an experienced hospitality leader ready to take the next step in your career? We're looking for a driven Operations Manager to lead a high‑profile foodservice operation, delivering exceptional customer experiences, strong commercial performance, and outstanding team leadership.
What You’ll Do
- Lead the day‑to‑day operation of a large‑scale catering and hospitality contract.
- Build strong relationships with clients and key stakeholders, ensuring excellent service delivery.
- Drive operational excellence across food, service, compliance, and customer satisfaction.
- Manage, coach, and develop a team of managers and frontline colleagues.
- Monitor financial performance, including sales, labour, margins, and food costs.
- Identify opportunities to improve service standards, efficiency, and profitability.
- Ensure all health, safety, food safety, and compliance standards are maintained.
- Analyse customer feedback and operational data to continuously improve performance.
- Support recruitment, succession planning, training, and colleague development initiatives.
What We’re Looking For
- Significant senior management experience within hospitality, catering, or foodservice operations.
- Experience leading and motivating management teams to achieve commercial and operational targets.
- Multi‑site management experience, or responsibility for a large single operation with substantial turnover.
- Strong commercial awareness with experience managing budgets, labour costs, and profitability.
- Excellent communication, relationship‑building, and presentation skills.
- A hands‑on leadership style with a passion for developing people and delivering exceptional service.
- Strong understanding of health & safety, compliance, and operational best practice.
- Contract catering experience would be highly advantageous.
Why Join Us?
- Opportunity to lead a large, dynamic operation.
- Autonomy to make an impact and drive business performance.
- Career progression within a growing organisation.
- Supportive leadership environment focused on development and success.
Benefits
- Free meals
- Free on‑site gym
- Onsite free car parking
- Electric vehicle charging points
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Operations Manager in Northampton employer: Restaurant Associates UK
Join Restaurant Associates as an Operations Manager in Brackley, Northamptonshire, where you will lead a vibrant foodservice operation and enjoy a supportive work culture that prioritises employee development and success. With benefits like free meals, on-site gym access, and exclusive discounts, you'll thrive in an environment that values your contributions and encourages career progression within a growing organisation. Experience the autonomy to make a significant impact while being part of a diverse team dedicated to delivering exceptional hospitality.
