At a Glance
- Tasks: Lead innovative marketing strategies and create engaging customer experiences.
- Company: Join a high-profile global head office in the hospitality sector.
- Benefits: Enjoy free meals, gym access, discounts, and career development opportunities.
- Other info: Be part of a diverse team that values your unique talents and ideas.
- Why this job: Shape impactful customer journeys and influence a dynamic environment from day one.
- Qualifications: Experience in marketing or customer engagement, with strong communication skills.
The predicted salary is between 50000 - 50000 £ per year.
This is a unique opportunity to join at a pivotal moment, playing a key role in shaping the future customer experience within a high-profile global head office environment. You’ll be instrumental in creating the building blocks of an evolving offer, working closely with clients and internal teams to craft experiences that resonate, inspire, and deliver commercial impact. You will lead the development and delivery of strategic marketing and engagement initiatives that strengthen brand presence, drive meaningful interaction, and support business growth. From digital campaigns to on-site touchpoints, you’ll ensure every element of the customer journey is thoughtful, engaging, and aligned. This is a highly visible, client-facing role where your ideas, energy, and ability to connect will be just as important as your technical marketing expertise.
Key Responsibilities
- Develop and deliver innovative marketing and engagement strategies aligned to business goals
- Play a central role in shaping and launching new concepts and customer experiences
- Drive engagement across digital platforms, campaigns, and on-site initiatives
- Create and oversee high-quality marketing collateral and promotional materials
- Lead content development, ensuring a consistent and compelling brand voice
- Manage social media channels, performance, and audience interaction
- Act as a key client contact: confidently presenting ideas and building strong relationships
- Collaborate across marketing, operations, and commercial teams to bring ideas to life
- Track performance and provide insight-led recommendations to continuously improve impact
About You
- Experience in a marketing, brand, engagement, or customer experience-focused role
- Background in food, hospitality, or premium consumer environments
- A natural communicator, confident, credible, and engaging in client-facing situations
- Creative thinker with a commercial mindset
- Highly organised with strong attention to detail
- Comfortable working at pace and adapting in a dynamic environment
- Excited by the opportunity to build, shape, and influence something from the ground up
This is more than a marketing role, it’s a chance to help define an experience, influence a high-profile environment, and leave a lasting impact from day one.
Benefits
- Free meals
- Free on-site gym
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Please note: This role is contracted to weeks per year.
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations. Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Marketing & Engagement Manager in London employer: Restaurant Associates UK
Restaurant Associates is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. Located in London, this role as a Marketing & Engagement Manager provides unique opportunities to shape customer experiences while enjoying comprehensive benefits such as free meals, wellness classes, and career development programmes. Join a team that values diversity and empowers you to make a meaningful impact from day one.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing & Engagement Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up social media platforms like LinkedIn. The more people you know, the better your chances of landing that Marketing & Engagement Manager role.
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your creativity shine through. Share your ideas on how to enhance customer experiences and engage clients. Remember, they want someone who can bring energy and fresh perspectives to the table.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like us at StudySmarter, and express your interest in working with them. You never know when an opportunity might arise, and showing initiative can really set you apart.
✨Tip Number 4
Prepare for interviews by researching the company and its culture. Understand their marketing strategies and think about how you can contribute to their goals. Tailor your pitch to highlight your relevant experience and how it aligns with their vision. And don’t forget to apply through our website for a smoother process!
We think you need these skills to ace Marketing & Engagement Manager in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Marketing & Engagement Manager role. Highlight your relevant experience in marketing, brand engagement, and customer experience, especially in food or hospitality settings. We want to see how your skills align with our goals!
Showcase Your Creativity:This role is all about innovative thinking, so don’t hold back! Share examples of past campaigns or projects where you’ve used creative strategies to engage customers. We love seeing how you can think outside the box and bring fresh ideas to the table.
Be Authentic:We value genuine communication, so let your personality shine through in your application. Use a conversational tone that reflects who you are, and don’t be afraid to express your passion for creating memorable customer experiences. We’re looking for someone who can connect with clients effortlessly!
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you into the process. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Restaurant Associates UK
✨Know Your Audience
Before the interview, research the company and its brand values. Understand their target audience and recent marketing campaigns. This will help you tailor your responses and show that you're genuinely interested in how you can contribute to their goals.
✨Showcase Your Creativity
Prepare examples of innovative marketing strategies you've implemented in the past. Be ready to discuss how these ideas drove engagement and commercial impact. This is your chance to demonstrate your creative thinking and how it aligns with the company's vision.
✨Engage with Confidence
Since this role is client-facing, practice your communication skills. Be prepared to present your ideas clearly and confidently. Use engaging language and body language to connect with your interviewers, making them feel your passion for the role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's marketing initiatives and future plans. This shows your interest in the role and helps you gauge if the company culture aligns with your values. It’s also a great way to demonstrate your strategic mindset.
