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For Companies At a Glance
- Tasks: Lead and support catering operations at the iconic Design Museum.
- Company: Join Restaurant Associates, a top hospitality provider in the UK.
- Benefits: Enjoy 25 days annual leave, free meals, and exclusive perks.
- Why this job: Shape visitor experiences in a vibrant, world-class environment.
- Qualifications: Experience in hospitality management and strong leadership skills.
- Other info: Dynamic workplace with opportunities for growth and collaboration.
The predicted salary is between 36000 - 48000 £ per year.
Location: the Design Museum, London
Contract Type: Full-time, permanent, 5 out of 7 days
Salary: Up to £42,000 per annum
What Can We Offer You
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- 25 days annual leave (Excluding bank holidays and national holiday days)
- Free staff meals whilst at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
- No shortage of delicious food
About The Role
We are seeking a proactive and people-focused Deputy General Manager to support the catering and hospitality operations at the Design Museum, based in Kensington. This is an outstanding opportunity to help shape visitor experiences within a world-class institution that welcomes guests from across the globe. As Deputy General Manager, you will work closely with the General Manager to ensure the smooth running of our busy café and on-site restaurant, as well as delivering exceptional service standards on the conference & events that take place across the venue. You will also be supporting continual improvement across the operation.
Key Responsibilities
- Support the General Manager in leading all catering and hospitality operations across café, restaurant, conference, and event spaces.
- Ensure consistent delivery of high service standards through active floor leadership and team engagement.
- Build strong working relationships with venue stakeholders, assisting in responding to feedback and ensuring client satisfaction.
- Help oversee budgets, stock controls, and staffing levels to meet commercial targets and drive operational efficiency.
- Ensure full compliance with Health & Safety and Food Safety regulations, supporting training and policy implementation.
- Lead, motivate, and support teams across multiple outlets, assisting with training, scheduling, and performance management.
- Contribute to strategic initiatives and operational improvements, aligning day-to-day delivery with organisational goals.
About You
- Experience as an Assistant Manager, Operations Manager, or Deputy General Manager within hospitality, ideally in visitor attractions or multi-outlet venues.
- Proven ability to support the running of busy environments with high footfall and varied service styles.
- Strong financial awareness and understanding of budgets, cost control, and labour management.
- Excellent leadership skills, with experience motivating teams and supporting training and development.
- Confident communication and stakeholder engagement abilities.
- A passion for food, service, and delivering memorable visitor experiences.
- Ability to adapt in a fast-paced environment, supporting both daily operations and longer-term development projects.
About Us
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website. We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.
Deputy General Manager in London employer: Restaurant Associates UK
Contact Detail:
Restaurant Associates UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience in visitor attractions. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up and shine! Attend industry events or job fairs where you can meet potential employers face-to-face. Bring your best self and be ready to discuss how your experience aligns with their needs.
✨Tip Number 3
Be proactive! If you see a role that excites you, don’t wait for the perfect moment. Apply through our website and follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for interviews by researching the company culture and values. At StudySmarter, we believe in being authentic, so think about how your personal values align with theirs. This will help you stand out as a candidate who truly fits the team.
We think you need these skills to ace Deputy General Manager in London
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for food and service shine through! We want to see how your experiences align with our mission to deliver memorable visitor experiences.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Deputy General Manager role. Highlight relevant experience in hospitality, especially in busy environments, and showcase your leadership skills.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your achievements and how they relate to the responsibilities of the role. We appreciate clarity!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at the Design Museum.
How to prepare for a job interview at Restaurant Associates UK
✨Know the Venue Inside Out
Before your interview, take some time to research the Design Museum and its catering operations. Familiarise yourself with their offerings, recent events, and any unique aspects of their service. This will show your genuine interest and help you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As a Deputy General Manager, strong leadership is key. Prepare examples from your past roles where you've successfully motivated teams or improved service standards. Be ready to discuss how you can lead and inspire staff in a busy environment like the Design Museum.
✨Demonstrate Financial Acumen
Since the role involves overseeing budgets and stock controls, brush up on your financial management skills. Be prepared to discuss how you've managed costs and driven operational efficiency in previous positions. Highlight any specific achievements related to budget management.
✨Engage with Stakeholders
The ability to build strong relationships is crucial. Think of instances where you've effectively engaged with clients or stakeholders to enhance satisfaction. During the interview, express your understanding of the importance of feedback and how you would implement it to improve visitor experiences.
