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- Tasks: Lead and deliver exciting events, conferences, and functions with a focus on exceptional service.
- Company: Join Restaurant Associates, a top-tier hospitality provider with a fun and inclusive culture.
- Benefits: Enjoy competitive pay, free meals, staff discounts, and access to training and development.
- Why this job: Make a real impact in the hospitality industry while working at iconic venues across the UK.
- Qualifications: Previous leadership experience in hospitality and a passion for customer service are essential.
- Other info: Dynamic work environment with opportunities for growth and collaboration.
The predicted salary is between 33000 - 42000 £ per year.
Location: Hinxton Hall Conference Centre
Salary: £15.85 per hour, 37.5 hours per week (plus paid overtime)
Contract: Full‐Time, alternate shift pattern (07:00 – 15:30 & 12:30 – 23:00 approx.), 5 out of 7 days per week
As the Hospitality Manager you will be responsible for ensuring the smooth running and delivery of the events, conferences and functions that take place on site. You will be an ideal fit if you have experience of running large‐scale conferences and functions and are comfortable running the floor of the event. It is key that service standards remain high throughout, and it is your responsibility to ensure this.
What Can We Offer You
- A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.
- 20 days annual leave (excluding bank holidays and national holiday days)
- Free staff meals while on site.
- Free staff parking while at work.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On‐site F&B discounts.
Responsibilities
- Delivery of the various conferences, events and functions that take place on site.
- Act as a vital link between the front‐of‐house teams and senior managers on site, to ensure high‐quality service delivery.
- Assist with staff training and development.
- Take ownership of key administration and paperwork tasks related to the event you are leading.
- Step in as the main point of contact during the Manager's absence.
- Uphold and represent the Compass Group UK&I brand professionally at all times.
The Ideal Candidate
- Someone passionate about delivering exceptional customer service.
- Previous leadership or supervisory experience in a similar hospitality or catering role.
- Excellent communication and organisational skills.
- A positive, can‐do attitude with a drive to develop and lead others.
- Experience in managing and motivating teams.
- Adaptable and ready to embrace new challenges.
About Us
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high‐quality dining in London and New York. Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. We pride ourselves in being an inclusive, diverse, fun, and dynamic place to work, with opportunities to collaborate with a wide range of teams and a commitment to putting our people first.
Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability‐led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.
Hospitality Manager employer: Restaurant Associates UK
Contact Detail:
Restaurant Associates UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Hospitality Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Get social! Follow companies you're interested in, like Restaurant Associates, on social media. Engage with their posts and share your thoughts on hospitality trends. This can help you get noticed and show your passion for the industry.
✨Tip Number 3
Prepare for interviews by practising common questions specific to hospitality management. Think about scenarios where you've delivered exceptional service or led a team successfully. We want you to shine when it comes to showcasing your experience!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at Restaurant Associates.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Hospitality Manager role. Highlight your previous leadership roles and any experience with large-scale events to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about hospitality and how your can-do attitude will help maintain high service standards at our events.
Show Off Your Communication Skills: As a Hospitality Manager, communication is key. In your application, demonstrate your excellent communication skills by being clear and concise. We want to see how you connect with others!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Restaurant Associates UK
✨Know Your Events
Familiarise yourself with the types of events and conferences that Hinxton Hall hosts. Be ready to discuss how your previous experience aligns with their needs, especially in managing large-scale functions.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure situations. Highlight your ability to motivate staff and maintain service standards, as this is crucial for the Hospitality Manager role.
✨Communicate Clearly
Practice articulating your thoughts clearly and confidently. Since excellent communication is key in this role, consider doing mock interviews with friends or family to refine your delivery.
✨Embrace the Company Culture
Research Restaurant Associates and their commitment to inclusivity and sustainability. Be prepared to share how your values align with theirs and how you can contribute to their collaborative culture.
