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- Tasks: Deliver exceptional customer service and create delightful experiences for our guests.
- Company: Join a passionate team at Restaurant Associates, part of Compass Group UK&I.
- Benefits: Full-time hours, career progression, and a supportive work environment.
- Why this job: Be the face of our brand and make a real impact in hospitality.
- Qualifications: Passion for service, great communication skills, and ability to thrive under pressure.
- Other info: Diverse workplace that celebrates individuality and offers growth opportunities.
The predicted salary is between 24000 - 36000 £ per year.
We're looking for a Hospitality Assistant who will be the face of our business, delivering exceptional customer service for Restaurant Associates on a full time basis, contracted to 40 hours per week. You'll join a team that takes real pride in what they do - pride in our food, pride in our brand but most of all pride in our people.
As a Hospitality Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. In return, you will have the chance to progress with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities Will Include:
- Greeting and looking after our guests so they go home delighted
- Serving customers, ensuring they receive an easy and seamless personalised experience
- Being knowledgeable about the menu and making recommendations to our guests
- Representing Compass Group UK&I and maintaining a positive brand image
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Hospitality Assistant Will:
- Have a passion for delivering outstanding service, greeting customers with a smile and serving them with pride
- Take initiative and make decisions that are right for our customers
- Be an excellent team player with great communication skills
- Have a desire to succeed in your role
- Possess the ability to work under pressure
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Hospitality Assistant employer: Restaurant Associates UK
Contact Detail:
Restaurant Associates UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Assistant
✨Tip Number 1
Get to know the company! Research Restaurant Associates and Compass Group UK&I. Understanding their values and culture will help you connect during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the business, think about how you can create a delightful experience for guests. Role-play scenarios with friends or family to boost your confidence.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can provide insider tips and might even refer you for the role, which can give you a leg up in the hiring process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining our passionate team at Restaurant Associates.
We think you need these skills to ace Hospitality Assistant
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for hospitality and customer service. Remember, we’re looking for someone who can bring a smile to our guests' faces!
Tailor Your Application: Make sure to tailor your application to the Hospitality Assistant role. Highlight your relevant experience and skills that match the job description. We love seeing how your background aligns with our values and the responsibilities of the position.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing team!
How to prepare for a job interview at Restaurant Associates UK
✨Know the Menu Inside Out
Make sure you familiarise yourself with the menu before the interview. Being able to discuss dishes and make recommendations shows your passion for the role and your commitment to providing exceptional service.
✨Showcase Your People Skills
As a Hospitality Assistant, you'll be the face of the business. Practice your communication skills and think of examples where you've successfully interacted with customers or worked as part of a team. This will demonstrate your ability to connect with guests and colleagues alike.
✨Emphasise Your Ability to Work Under Pressure
The hospitality environment can be fast-paced, so be prepared to discuss how you've handled stressful situations in the past. Share specific examples that highlight your ability to stay calm and deliver great service even when things get hectic.
✨Express Your Passion for Service
Let your enthusiasm shine through during the interview. Talk about why you love working in hospitality and how you take pride in delivering outstanding service. This will resonate with the interviewers and show that you're a great fit for their team.
