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- Tasks: Lead and develop catering operations at a renowned opera venue.
- Company: Join Restaurant Associates, a premium hospitality provider with iconic venues.
- Benefits: Up to £65,000 salary, 25 days leave, free meals, and excellent pension.
- Why this job: Be part of a creative team in a beautiful setting, making a real impact.
- Qualifications: 5+ years in a similar role with strong food & beverage experience.
- Other info: Inclusive culture with growth opportunities and commitment to sustainability.
The predicted salary is between 52000 - 78000 £ per year.
Location: Glyndebourne
Salary: Up to £65,000 per annum
Contract: Permanent, Full-Time, 5 out of 7 days per week
As the General Manager at Glyndebourne, you will join a well-known destination for opera enthusiasts. You will lead and develop the catering operations with guests at the heart of every decision. This role covers the overall catering operation, ranging from fine dining to drinks service. Glyndebourne offers exemplary cuisine on every plate.
The venue requires a strong leader who ideally has experience in the events world and a contract catering background. Food and guest experience must be at the heart of decisions, with seamless operation running. The role requires on-site presence throughout the season (predominantly the summer months) as well as the autumn and winter festivals.
What Can We Offer You
- A collaborative and inclusive culture, where your ideas are valued and creativity is encouraged.
- The chance to work at a truly beautiful and inspiring venue.
- 25 days annual leave (excluding bank holidays and national holiday days)
- Excellent pension programme with generous employer contribution.
- Free on-site parking.
- Free staff meals whilst on site.
- Access to Compass Group company perks & benefits.
- Perks for Works discounts and promotions.
- Access to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.
- On-site F&B discounts.
Responsibilities
- Leading, training and developing a motivated, skilled team of operators and culinary staff.
- Managing all aspects of labour planning, cost control and forecasting.
- Identifying and driving commercial opportunities to maximise revenue within food & beverage.
- Maintaining strong client relationships and ensuring their expectations are exceeded.
- Overseeing operational delivery across all food and hospitality services.
- Ensuring compliance with company policies, health and safety standards and financial targets.
- Supporting and delivering the venue’s growth strategy in partnership with the client.
The Ideal Candidate
- 5+ years’ experience in a similar General Manager role.
- A strong contract catering or food & beverage background (ideally from a visitor attraction site).
- Excellent financial and commercial acumen.
- Proven experience leading a large, diverse team of contracted and casual staff.
- Keen eye for detail when managing budgets and spotting areas for improvement and growth.
- Exceptional communication style with both client and on-site team and a clear leader.
- A genuine passion for development of the food & beverage offering and working with the client to progress this.
About Us
Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York. We provide catering and hospitality services to iconic visitor attractions and destinations in the UK, including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo, and more. We operate bespoke cafés and restaurants and deliver private events from small meetings to large-scale ground events of up to 1000 people. A full list of our venues is available on our website.
We pride ourselves on being inclusive, diverse, and dynamic, with opportunities to collaborate across teams and a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability-led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association’s Food Made Good Programme.
General Manager in Forest Row employer: Restaurant Associates UK
Contact Detail:
Restaurant Associates UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Forest Row
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your appreciation and keeping you top of mind. Plus, it’s a great chance to reiterate your enthusiasm for the role.
We think you need these skills to ace General Manager in Forest Row
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your experience in catering and events, and don’t forget to showcase your leadership skills. We want to see how you’ve made a difference in previous roles!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about food and guest experience. Share specific examples of how you've exceeded client expectations in the past – we love a good story!
Showcase Your Financial Acumen: Since this role involves managing budgets and driving revenue, make sure to highlight your financial skills. Include any relevant achievements that demonstrate your ability to manage costs and improve profitability.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Restaurant Associates UK
✨Know Your Venue
Before the interview, take some time to research Glyndebourne and its unique offerings. Familiarise yourself with their catering operations and the type of events they host. This will not only show your genuine interest but also help you tailor your answers to align with their values and expectations.
✨Showcase Your Leadership Skills
As a General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully led a team, managed conflicts, or improved operations. Be ready to discuss how you motivate and develop your staff, as this will resonate well with their focus on team dynamics.
✨Demonstrate Financial Acumen
Given the emphasis on financial management in the role, brush up on your knowledge of budgeting, cost control, and revenue maximisation strategies. Be prepared to discuss specific instances where you've successfully managed budgets or identified commercial opportunities in previous roles.
✨Engage with Their Values
Glyndebourne values creativity and guest experience. Think about how you can contribute to these aspects and be ready to share ideas on enhancing the food and beverage offering. Showing that you align with their ethos will make a positive impression during the interview.
