At a Glance
- Tasks: Create unforgettable events at the iconic Churchill War Rooms in London.
- Company: Join Restaurant Associates UK, a leader in hospitality and event management.
- Benefits: Enjoy a competitive salary, performance bonuses, and exclusive discounts.
- Other info: Opportunities for career growth and wellness classes to keep you balanced.
- Why this job: Be part of a dynamic sales team and make memorable experiences for clients.
- Qualifications: 2 years in sales, excellent communication skills, and a passion for hospitality.
The predicted salary is between 28000 - 36000 £ per year.
Location: Churchill War Rooms, London
Salary: Up to £32,000 per annum
Contract: Permanent, Full-Time, Monday to Friday
Working in the heart of Central London at the iconic Churchill War Rooms, creating memorable events for our customers. As a Conference & Events Sales Executive, you are at the heart of our operation, and we are looking for an individual who shares our energy and passion to increase and enhance sales. You’ll be working as part of our fantastic sales team driving enquiries and bookings across our three iconic London venues and ensuring all customer’s needs are met and their expectations are exceeded, with a focus on increasing corporate business.
Responsibilities
- Undertaking reactive sales activities including responding to voice and email enquiries
- Cross-selling – multi location proposals across 3 iconic London venues
- Producing professional and accurate proposals, providing best options first time to customers, within agreed response times
- Following up on all enquiries within a specific time scale with an aim to convert to confirmed bookings and ensuring conversion rates of incoming sales enquiries and bookings are optimised
- Securing venue show rounds for the BDM’s and Event Planners
- Achieving agreed sales targets by driving conversion
- Issuing contracts to customers once bookings are converted
- Ensuring all details and requirements of confirmed bookings are handed over accurately to the Event Planner
- Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts
- Working alongside BDM and Events Planners, nurture customer relationships to maximise all sales and upselling opportunities
- Maintaining accurate, up-to-date reports and information
- Maintaining the compliance benchmarks
- Maintaining relationships with regional agent accounts alongside BDM
- Supporting innovative campaigns for the sales and marketing plan
- Achieving and exceeding agreed sales campaign targets
- Having the opportunity to attend local/national FAM Trips and Showcases
- Responding positively and efficiently to customers, ensuring repeat business is optimised
- Performing ad hoc tasks as directed.
The Ideal Candidate
- Minimum 2 years’ experience in a proactive enquiry handling sales role, preferably within a high-profile Conference & Events venue, with a proven track record of achieving sales targets.
- Minimum 1 year experience in the London market
- Previous experience of a diary management system
- Multi-site selling experience
- High degree of commercial awareness and to be able to understand links between sales and profit
- Excellent written ability
- Strong communication and organisation skills
- An ability to sell a product / package.
- Enthusiastic and confident
- Ability to deal with a wide range of people
- Excellent attention to detail
- Previous experience within the Hospitality Sector
- Knowledge of Delphi booking system (but not essential)
Benefits
- Competitive salary depending on experience
- Performance related bonus
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Conference & Events Sales Executive employer: Restaurant Associates UK
Restaurant Associates UK is an exceptional employer, offering a vibrant work culture that prioritises creativity and collaboration in the culinary arts. With a focus on employee growth, we provide opportunities for professional development and mentorship, ensuring our team members thrive in their careers. Located in Birmingham, our fine dining and staff catering environment allows chefs to showcase their skills while enjoying a balanced work-life schedule, typically Monday to Friday.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Sales Executive
✨Tip Number 1
Get to know the company inside out! Research Restaurant Associates and their venues, especially the Churchill War Rooms. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Attend industry events or connect with current employees on LinkedIn. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in sales and how it relates to the role. Highlight your achievements and be prepared to discuss how you can drive bookings and enhance customer experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Restaurant Associates.
We think you need these skills to ace Conference & Events Sales Executive
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about creating memorable events and driving sales. Share your passion for hospitality and how it aligns with our mission.
Tailor Your CV:Make sure your CV is tailored to the Conference & Events Sales Executive role. Highlight your relevant experience, especially in proactive sales and the London market. We love seeing how your skills match what we’re looking for!
Be Professional Yet Personal:While it’s important to maintain professionalism, don’t be afraid to inject a bit of your personality into your application. We appreciate candidates who can communicate effectively and connect with people, so let us see the real you!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Restaurant Associates!
How to prepare for a job interview at Restaurant Associates UK
✨Know Your Venues
Familiarise yourself with the three iconic venues you'll be working with. Understand their unique features and what makes each one special. This knowledge will help you tailor your proposals and show genuine enthusiasm during the interview.
✨Showcase Your Sales Skills
Prepare to discuss your previous sales experiences, especially in the Conference & Events sector. Be ready to share specific examples of how you've achieved sales targets and converted enquiries into bookings. Highlight your proactive approach and any innovative strategies you've used.
✨Master the Art of Communication
Since this role involves a lot of interaction with clients, practice your communication skills. Be clear and concise in your responses, and demonstrate your ability to build relationships. You might even want to role-play common scenarios with a friend to boost your confidence.
✨Prepare Questions
Have a list of thoughtful questions ready to ask at the end of your interview. This shows your interest in the role and the company. You could ask about the team dynamics, upcoming events, or how success is measured in this position. It’s a great way to engage with your interviewers!
