At a Glance
- Tasks: Create unforgettable events at the iconic Churchill War Rooms in London.
- Company: Join Restaurant Associates UK, a leader in hospitality and event management.
- Benefits: Enjoy a competitive salary, performance bonuses, and exclusive discounts.
- Other info: Opportunities for career growth and wellness classes to keep you balanced.
- Why this job: Be part of a dynamic sales team and make memorable experiences for clients.
- Qualifications: 2 years in sales, excellent communication skills, and a passion for hospitality.
The predicted salary is between 28000 - 36000 £ per year.
Location: Churchill War Rooms, London
Salary: Up to £32,000 per annum
Contract: Permanent, Full-Time, Monday to Friday
Working in the heart of Central London at the iconic Churchill War Rooms, creating memorable events for our customers. As a Conference & Events Sales Executive, you are at the heart of our operation, and we are looking for an individual who shares our energy and passion to increase and enhance sales. You’ll be working as part of our fantastic sales team driving enquiries and bookings across our three iconic London venues and ensuring all customer’s needs are met and their expectations are exceeded, with a focus on increasing corporate business.
Responsibilities
- Undertaking reactive sales activities including responding to voice and email enquiries
- Cross-selling – multi location proposals across 3 iconic London venues
- Producing professional and accurate proposals, providing best options first time to customers, within agreed response times
- Following up on all enquiries within a specific time scale with an aim to convert to confirmed bookings and ensuring conversion rates of incoming sales enquiries and bookings are optimised
- Securing venue show rounds for the BDM’s and Event Planners
- Achieving agreed sales targets by driving conversion
- Issuing contracts to customers once bookings are converted
- Ensuring all details and requirements of confirmed bookings are handed over accurately to the Event Planner
- Proactive calls focusing on past bookers, lost and turned down enquiries and lapsed accounts
- Working alongside BDM and Events Planners, nurture customer relationships to maximise all sales and upselling opportunities
- Maintaining accurate, up-to-date reports and information
- Maintaining the compliance benchmarks
- Maintaining relationships with regional agent accounts alongside BDM
- Supporting innovative campaigns for the sales and marketing plan
- Achieving and exceeding agreed sales campaign targets
- Having the opportunity to attend local/national FAM Trips and Showcases
- Responding positively and efficiently to customers, ensuring repeat business is optimised
- Performing ad hoc tasks as directed.
The Ideal Candidate
- Minimum 2 years’ experience in a proactive enquiry handling sales role, preferably within a high-profile Conference & Events venue, with a proven track record of achieving sales targets.
- Minimum 1 year experience in the London market
- Previous experience of a diary management system
- Multi-site selling experience
- High degree of commercial awareness and to be able to understand links between sales and profit
- Excellent written ability
- Strong communication and organisation skills
- An ability to sell a product / package.
- Enthusiastic and confident
- Ability to deal with a wide range of people
- Excellent attention to detail
- Previous experience within the Hospitality Sector
- Knowledge of Delphi booking system (but not essential)
Benefits
- Competitive salary depending on experience
- Performance related bonus
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Un-wind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Conference & Events Sales Executive employer: Restaurant Associates UK
Restaurant Associates UK is an excellent employer for those seeking a fulfilling career as a Catering Assistant in Nottingham. With a strong emphasis on employee growth and a supportive work culture, the company values hard work and individuality, offering full-time hours from Monday to Friday and opportunities for advancement. Join a dynamic team where your enthusiasm for customer service and positive attitude will be recognised and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Events Sales Executive
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Restaurant Associates UK. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Restaurant Associates UK
Don't be shy about reaching out to Restaurant Associates UK directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Events Sales Executive
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Restaurant Associates UK and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Restaurant Associates UK
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
