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- Tasks: Serve customers and prepare delicious food in a vibrant café environment.
- Company: Join a passionate team at Restaurant Associates, where individuality is celebrated.
- Benefits: Enjoy free meals, gym discounts, and 20 holiday days plus bank holidays.
- Why this job: Make a real impact by delivering exceptional customer experiences every day.
- Qualifications: Customer service experience is a plus, but enthusiasm and teamwork are key.
- Other info: Flexible hours with no weekends and great opportunities for career growth.
The predicted salary is between 11 - 16 £ per hour.
Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Restaurant Associates on a part time basis, contracted to 30 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast-paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Working hours 8:30am-14:30pm Monday to Friday (No Weekends).
- 20 Holiday days per annum plus all Bank Holidays off.
- Free meal and hot drink whilst on duty.
- Free on-site parking plus electric car charging.
- Free or discounted on site gym.
- Well-being and mental health portal access.
- Online access to a GP or healthcare team.
- Perks at work and high street offers.
- Company Pension.
This role would suit a candidate with both front of house customer service experience and Sandwich/Salad prep or back of house kitchen prep experience.
Role
- Serve customers and prepare hot drinks in our branded coffee shop.
- Prepare salads, sandwiches and food to go in our on-site restaurant.
- Offer the best possible guest experience.
- Ensure all company and client brand standards are upheld.
- Follow all health & safety and food safety standards set out by the company.
Our Ideal Customer Services Assistant Will
- Have an enthusiastic can-do attitude.
- Display passion for delivering excellent customer service.
- Be an excellent team player.
- Arrive equipped with a desire to succeed in your role.
- Thrive working under pressure.
- Demonstrate outstanding timekeeping and reliability.
- Have a safety-first mindset.
- Have experience within a similar catering-related role, but this isn’t essential.
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Customer Service Assistant in Chester employer: Restaurant Associates UK
Contact Detail:
Restaurant Associates UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Chester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Restaurant Associates. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. Focus on showcasing your customer service skills and how you handle busy environments. We want you to shine!
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional can make a great first impression. It shows you’re serious about the role and respect the opportunity.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a chance to reiterate your excitement about the role!
We think you need these skills to ace Customer Service Assistant in Chester
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience for our guests.
Tailor Your CV: Make sure your CV highlights any relevant experience in customer service or food prep. We love seeing how your past roles have prepared you for this position, so don’t be shy about showcasing your skills!
Be Yourself: We celebrate individuality at StudySmarter, so don’t hesitate to let your personality come through in your application. Share what makes you unique and how you can contribute to our friendly team atmosphere.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Restaurant Associates UK
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Service Assistant. Familiarise yourself with the company’s values and what they stand for, especially their commitment to exceptional customer experience. This will help you align your answers with what they’re looking for.
✨Show Your Passion
Since this role is all about food and people, be ready to share your enthusiasm for both! Think of examples from your past experiences where you’ve gone above and beyond for customers or worked well in a team. This will demonstrate your can-do attitude and passion for delivering excellent service.
✨Prepare for the Pressure
Working in a busy environment means you’ll need to thrive under pressure. Be prepared to discuss how you handle stressful situations. Maybe you have a story about a time you managed a rush at work or resolved a customer complaint effectively. This will show them you can keep your cool when things heat up!
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. You might want to ask about opportunities for progression or how they celebrate individuality within the team. It’s a great way to leave a lasting impression!
