Cafe Manager

Cafe Manager – Restaurant Associates UK

Location: Churchill War Rooms, London

Salary: £33,826 per annum

Contract Type: Full-Time, Permanent (5 days over 7)

We’re currently looking for an experienced supervisor or assistant manager, who has worked in hospitality or contract catering previously, to join us as our Café Manager at the iconic Churchill War Rooms, located in the heart of London. As the Café Manager you will lead the café operation on site, oversee the day‑to‑day operation and consistently deliver a high standard of service to all guests that come through the door. The position is supported by an experienced General Manager to deliver outstanding customer service and motivate the onsite team.

Benefits

• 20 days annual leave plus bank holidays
• Free meals on duty
• Exclusive travel discounts
• Access to wellness, mindfulness, and fitness classes
• Digital GP services for you and your family
• Up to 44% off cinema tickets
• Contributory pension scheme
• Career Pathways and MyLearning development programmes

Your Key Responsibilities

• Ensure all deliveries are checked and stored promptly and correctly.
• Supervise the café team, create a positive environment where the team feels welcomed and supported.
• Use the till, take orders and receive payments.
• Complete weekly finance tasks and collaborate with the General Manager on any associated duties and queries.
• Assist with café rotas following the General Manager’s guidelines.
• Place orders for stock to maintain correct levels.
• Delegate where necessary and ensure the team remains proactive.
• Comply with Food Handling & Hygiene standards.
• Comply with Health & Safety regulations.

We’re Looking For

• Previous experience supervising frontline teams within a similar environment.
• Good communication skills with a focus on what great customer service looks like.
• Team player with a can‑do attitude.
• Ability to work under pressure while maintaining a positive attitude.
• Outstanding communication skills with guests, staff and the client.

About Us

Restaurant Associates is a leading premium hospitality provider with an ethos rooted in a history of fine dining in London and New York. We provide catering and hospitality services to iconic visitor attractions and destinations across the UK, including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. We operate bespoke cafés and restaurants, and deliver private events ranging from small meetings to large‑scale gatherings of up to 1,000 people.

Restaurant Associates is an equal‑opportunity employer that welcomes applications from candidates of all backgrounds. We are committed to sustainability‑led practices and proud to have achieved 3‑star certification with the Sustainable Restaurant Association’s Food Made Good Programme.

Job Reference: com/0601/90345001/52783201/SU #RA Venues