At a Glance
- Tasks: Lead a dynamic team to deliver exceptional dining experiences and manage operations.
- Company: Join Restaurant Associates, a leader in innovative hospitality solutions.
- Benefits: Enjoy free meals, gym access, travel discounts, and wellness classes.
- Why this job: Make a real impact in a vibrant environment while developing your career.
- Qualifications: Experience in fine dining or corporate catering with strong leadership skills.
- Other info: Embrace diversity and grow in a supportive workplace culture.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking an experienced and dynamic Hospitality Manager to lead our corporate dining and Brasserie operation. You will oversee a team of approximately 12 staff members, including Hospitality Assistants, to deliver a world‑class, client‑focused catering experience. This is a key leadership role that combines operational excellence, commercial acumen, and exceptional service standards.
What You’ll Be Doing
- Leading and inspiring a team of 12+ hospitality staff to deliver exceptional service every day.
- Managing the corporate dining and Brasserie operations, including event planning and service delivery.
- Building and maintaining strong client relationships, ensuring their needs are exceeded.
- Driving sales and profitability through menu innovation, upselling, and operational efficiency.
- Overseeing budgets, labour schedules, and food costs to achieve financial targets.
- Ensuring full compliance with health, safety, and food standards.
- Coaching, training, and developing your team, creating clear succession plans.
- Promoting a positive team culture and continuous improvement across the operation.
What You’ll Need To Succeed
- Proven experience in 5-star hospitality, fine dining, Michelin-starred kitchens, or corporate catering.
- Exceptional customer service skills and knowledge of silver service etiquette.
- Strong financial and commercial acumen: budget management, costing, and P&L understanding.
- Excellent people management skills, including coaching, performance management, and HR processes.
- Confident communicator, able to build relationships with clients, senior management, and teams.
- Highly organised, proactive, and able to thrive under pressure.
- IT literate, with the ability to interpret sales and operational data.
- Passionate about food, service excellence, and operational innovation.
Benefits
- Free meals
- Free on-site gym
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
About Us
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Hospitality Manager in Birmingham employer: Restaurant Associates UK
Contact Detail:
Restaurant Associates UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager in Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even hit up local cafes to chat with managers. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for hospitality shine through. Share stories about your experiences and how you've gone above and beyond for clients. This will help you stand out from the crowd.
✨Tip Number 3
Research the company! Before any interview, make sure you know what makes them tick. Understand their values, their menu, and their client base. This will not only impress them but also help you tailor your answers to fit their culture.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you. By applying directly, you’ll be one step closer to landing that dream role as a Hospitality Manager. Plus, it shows you’re genuinely interested in being part of our team!
We think you need these skills to ace Hospitality Manager in Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share specific experiences that highlight your commitment to exceptional service and how you've gone above and beyond in previous roles.
Tailor Your Application: Make sure to customise your CV and cover letter to match the job description. Highlight your experience in managing teams, event planning, and client relationships, as these are key aspects of the Hospitality Manager role.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your qualifications and achievements at a glance. We appreciate clarity!
Apply Through Our Website: We encourage you to submit your application directly through our website. This ensures that your application is seen by the right people and gives you the best chance of standing out in the process.
How to prepare for a job interview at Restaurant Associates UK
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of 5-star hospitality and fine dining. Familiarise yourself with silver service etiquette and be ready to discuss how you've successfully managed budgets and food costs in previous roles.
✨Showcase Your Leadership Skills
Be prepared to share specific examples of how you've led a team in a high-pressure environment. Highlight your coaching and development strategies, and how you've fostered a positive team culture that drives exceptional service.
✨Client Relationships Matter
Demonstrate your ability to build and maintain strong client relationships. Think of instances where you've exceeded client expectations and be ready to discuss how you approach client feedback and service improvements.
✨Be Data Savvy
Since the role requires interpreting sales and operational data, come equipped with examples of how you've used data to drive sales and improve operational efficiency. Show that you're not just passionate about food and service but also about using insights to innovate.