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For Companies At a Glance
- Tasks: Lead multi-site operations and drive performance for a high-profile contract.
- Company: Join a dynamic team at Compass Group UK&I, committed to diversity and growth.
- Benefits: Enjoy free meals, discounts, wellness classes, and career development opportunities.
- Why this job: Be a hands-on leader influencing change and delivering operational excellence.
- Qualifications: Experience in managing teams and multi-site operations is essential.
- Other info: Exciting opportunity for growth in a fast-paced, evolving environment.
The predicted salary is between 60000 - 80000 ÂŁ per year.
Join our team to lead the delivery of a newly mobilised, high-profile contract. This is a pivotal role responsible for overseeing multi-site operations, driving performance, and ensuring exceptional service standards across the business. You’ll play a key role in shaping the direction of the contract, embedding a new structure, and leading teams through a period of transformation.
Responsibilities
- Leading the delivery of a newly mobilised contract, ensuring a smooth transition into updated operations and service delivery.
- Managing day-to-day operations across a multi-site estate, with full financial accountability.
- Building strong client relationships through regular liaison and communication.
- Supporting and embedding a new organisational structure following a recent tender process, including driving efficiency and adapting to change.
- Leading, developing, and motivating a team of approximately 35, ensuring high engagement, performance and service excellence.
- Driving best practice across sites, sharing knowledge and creating consistency in delivery.
- Playing a key role in building a “centre of excellence” and continuously improving operational standards.
What you’ll need to succeed
- Be a hands-on leader who is comfortable being both strategic and operational.
- Proven experience managing teams and leading through change within a fast-paced environment.
- Strong problem-solving ability, with the confidence to address challenges quickly and directly.
- Experience in multi-site operations with responsibility for financial performance.
- Excellent client-facing skills, with the ability to build trust and credibility at all levels.
- A collaborative mindset, with a willingness to share knowledge and drive best practice.
- A passion for continuous improvement and the ability to lead transformational change.
- Strong leadership presence, with confidence to engage stakeholders and senior leaders.
- Background in contract catering is not essential – candidates from hotel, hospitality, or restaurant environments are encouraged to apply.
This is an exciting opportunity for a hands-on, confident leader to strengthen client relationships, influence change, and deliver operational excellence within a fast-paced, evolving environment.
Benefits
- Free meals
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Head Of Operations in Birmingham employer: Restaurant Associates UK
Contact Detail:
Restaurant Associates UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Of Operations in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in your industry, attend events, and connect with potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and think about how you can contribute to their goals. This will help you stand out as a candidate who truly gets them.
✨Tip Number 3
Showcase your leadership skills during interviews. Share specific examples of how you've led teams through change or improved operations. We want to see your hands-on approach and how you drive performance!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Head Of Operations in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Head of Operations role. Highlight your experience in managing multi-site operations and leading teams through change. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've driven performance and built strong client relationships in the past.
Showcase Your Leadership Style: We’re looking for a hands-on leader, so don’t be shy about showcasing your leadership style. Talk about how you motivate teams and drive best practices. Let us know how you’ve led transformational change in previous roles!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Restaurant Associates UK
✨Know the Contract Inside Out
Before your interview, make sure you thoroughly understand the specifics of the newly mobilised contract. Research the company’s previous contracts and their operational standards. This will help you demonstrate your knowledge and show how you can lead the delivery effectively.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach, especially in managing teams through change. Share specific examples of how you've motivated teams in fast-paced environments and driven performance. This will highlight your hands-on leadership style and ability to engage stakeholders.
✨Demonstrate Problem-Solving Skills
Think of a few scenarios where you faced challenges in multi-site operations. Be ready to explain how you tackled these issues directly and efficiently. This will showcase your strong problem-solving ability and confidence in addressing challenges head-on.
✨Build Rapport with Client-Facing Examples
Prepare to discuss your experience in building client relationships. Use examples that illustrate your excellent communication skills and ability to establish trust and credibility. This is crucial for the role, so make sure you convey your collaborative mindset and commitment to service excellence.