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- Tasks: Prepare delicious food and create attractive displays while delivering exceptional customer service.
- Company: Join Restaurant Associates UK, a vibrant team passionate about food and hospitality.
- Benefits: Part-time hours, opportunities for progression, and a supportive work environment.
- Why this job: Be part of a friendly team and make a real impact on customer experiences.
- Qualifications: Enthusiastic attitude and teamwork skills; catering experience is a plus but not essential.
- Other info: Diverse workplace that values individuality and promotes career growth.
The predicted salary is between 10 - 13 £ per hour.
Join to apply for the Customer Service Assistant role at Restaurant Associates UK. Are you a team player with a passion for food and people? Do you thrive in a busy environment? If so, then we are looking for someone just like you to help us deliver exceptional customer experience for Restaurant Associates on a part‑time basis, contracted to 30 hours per week.
As a Customer Services Assistant, you will contribute to a passionate and friendly team working in a fast‑paced environment. You will get every opportunity to progress within a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Your Key Responsibilities Will Include:
- Preparing delicious, high‑quality food that delights our clients and customers
- Creating attractive food and counter displays
- Representing Restaurant Associates and maintaining a positive brand image
- Handling cash and operating the cash register
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our Ideal Customer Services Assistant Will:
- Have an enthusiastic can‑do attitude
- Display passion for delivering excellent customer service
- Be an excellent team player
- Arrive equipped with a desire to succeed in your role
- Thrive working under pressure
- Demonstrate outstanding timekeeping and reliability
- Have a safety‑first mindset
- Have experience within a similar catering‑related role, but this isn’t essential.
Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together. Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK’s leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Customer Service Assistant in Birmingham employer: Restaurant Associates UK
Contact Detail:
Restaurant Associates UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant in Birmingham
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Restaurant Associates. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their passionate crew.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you went above and beyond for a customer. Be ready to share these stories during your interview to demonstrate your can-do attitude and passion for delivering excellent service.
✨Tip Number 3
Dress the part! When you show up for your interview, make sure you look presentable and professional. A smart appearance not only boosts your confidence but also shows that you respect the opportunity and the brand image of Restaurant Associates.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a fantastic fit for the team!
We think you need these skills to ace Customer Service Assistant in Birmingham
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for food and customer service shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering an exceptional experience.
Tailor Your CV: Make sure to customise your CV to highlight any relevant experience in catering or customer service. We love seeing how your skills align with our needs, so don’t be shy about showcasing your strengths!
Be Yourself: We value individuality, so don’t hesitate to let your personality come through in your application. Share a bit about what makes you unique and how you can contribute to our friendly team atmosphere.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Restaurant Associates UK
✨Know Your Stuff
Before the interview, make sure you understand Restaurant Associates' values and what they stand for. Familiarise yourself with their commitment to exceptional customer service and how they celebrate individuality. This will help you align your answers with their expectations.
✨Show Your Passion
During the interview, let your enthusiasm for food and people shine through. Share specific examples of how you've delivered excellent customer service in the past. This will demonstrate that you have the right attitude and are genuinely excited about the role.
✨Team Player Vibes
Since this role is all about teamwork, be prepared to discuss your experiences working in a team. Highlight situations where you collaborated effectively under pressure, as this will show that you can thrive in a busy environment like Restaurant Associates.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about opportunities for progression within the company or how they maintain their high standards of food safety and hygiene. This shows that you're not just interested in the job, but also in growing with the company.
