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- Tasks: Lead a high-profile multi-site portfolio and drive operational excellence.
- Company: Join a dynamic hospitality services company with a focus on collaboration and innovation.
- Benefits: Enjoy free meals, gym access, travel discounts, and wellness classes.
- Other info: Long-term career progression opportunities in a diverse and inclusive workplace.
- Why this job: Elevate service standards and make a real impact in a fast-paced environment.
- Qualifications: Proven leadership experience and strong communication skills required.
The predicted salary is between 80000 - 88000 £ per year.
We are seeking an experienced and ambitious Account Manager to take full ownership of a high‑profile, multi‑site London portfolio within a national account. This is a senior leadership role with accountability for a Global HQ, along with the mobilisation of a new site in 2027, plus some London satellite locations. This role is critical to the success of the account. We are looking for a confident, decisive leader who can elevate service standards, strengthen consistency, and drive operational excellence. There is long‑term progression available for the right candidate.
Key Responsibilities
- Full accountability for day‑to‑day operations across all London sites
- Leadership of an existing management team with an overall team of circa 120
- Build strong, credible relationships with key stakeholders and clients
- Take ownership of decision‑making, leading with confidence and accountability
- Drive service improvement, operational efficiency and consistency across the portfolio
- Manage both cost‑plus and commercial financial models, ensuring strong commercial performance
- Lead planning and preparation for future mobilisation and site transitions
- Embed a high‑performance culture and develop future leaders within the team
Person Requirements
- Proven multi‑site leadership experience
- Strong people leader with excellent communication and influencing skills
- Background in contract catering preferred
- Commercially astute with experience managing complex financial models
- Ambitious, resilient and comfortable with a large, fast‑paced workload
Benefits
- Free meals
- Free on‑site gym
- Contributory pension scheme
- Grow your career with our Career Pathways and MyLearning programmes
- Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
- Exclusive travel discounts with TUI, Expedia, Booking.com and many more
- Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
- Up to 44% off cinema tickets to enjoy your favourite blockbuster
- Receive cash rewards every time you spend and use them on a wide range of brands
- Unwind with us with free wellness, mindfulness and exercise classes
- You can share all discounts and offers with your friends and families
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive – because diversity is our strength!
Account Manager Hospitality Services employer: Restaurant Associates UK
Contact Detail:
Restaurant Associates UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager Hospitality Services
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Account Manager role and how you can elevate service standards.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've successfully managed teams and improved operations in previous roles. Highlight your ability to drive service improvement and operational excellence – that’s what they want to hear!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage with us directly.
We think you need these skills to ace Account Manager Hospitality Services
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Account Manager role. Highlight your multi-site leadership experience and any relevant achievements in hospitality services to grab our attention!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for hospitality and how you can elevate service standards. Be confident and decisive in your writing, just like we expect you to be in the role.
Showcase Your Leadership Skills: We’re looking for a strong people leader, so don’t shy away from sharing examples of how you've built relationships and led teams in the past. Use specific examples to demonstrate your ability to drive operational excellence.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Restaurant Associates UK
✨Know Your Portfolio Inside Out
Before the interview, make sure you thoroughly understand the multi-site portfolio you'll be managing. Research each location, their unique challenges, and how they fit into the overall strategy. This will show your potential employer that you're not just interested in the role but are already thinking about how to elevate service standards.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in high-pressure environments. Be ready to discuss your approach to building strong relationships with stakeholders and how you’ve driven operational excellence. This is a senior leadership role, so showcasing your people management skills is crucial.
✨Be Commercially Savvy
Brush up on your knowledge of financial models, particularly cost-plus and commercial performance metrics. Be prepared to discuss how you've managed budgets and improved profitability in previous roles. This will highlight your commercial acumen and reassure them that you can handle the financial aspects of the position.
✨Show Your Ambition and Resilience
This role requires someone who is ambitious and resilient, so be sure to convey your long-term career goals and how this position fits into them. Share stories that demonstrate your ability to thrive in fast-paced environments and overcome challenges. This will help paint you as the confident, decisive leader they’re looking for.