At a Glance
- Tasks: Support managers with employee relations, handling cases from start to finish.
- Company: Join ResQ, a vibrant contact centre known for innovation and inclusion.
- Benefits: Competitive salary, pension scheme, 20 days annual leave, and exclusive discounts.
- Other info: Be part of a certified 'Great Place to Work' with excellent career growth.
- Why this job: Make a real impact in a supportive HR team while developing your skills.
- Qualifications: Experience in employee relations and strong knowledge of UK employment law.
The predicted salary is between 34000 - 36000 £ per year.
Res Q are an outsourced contact centre with a difference.
We pride ourselves on delivering high-quality specialist services as true partners to highly recognised, leading brands in the energy, telecoms, digital, and media sectors.
At Res Q, we're all about innovation, inclusion, and putting our people first.
We are deeply committed to our team and culture, striving to remain a top employer of choice.
We believe in celebrating high achievers, embracing individuality, and making work more than just a job.
Our vibrant workplace culture encourages everyone to thrive and contribute to our success.
As a certified 'Great Place to Work' employer, we're committed to creating an environment where everyone can shine.
We're looking for an experienced HR Advisor to join our HR team on a fixed-term basis to provide maternity cover.
HR Advisor
About the Role
This is a busy, hands-on role supporting managers across a large operational workforce, with a strong focus on employee relations.
You'll manage a varied caseload of disciplinaries, grievances, absence management and other employee relations matters, providing practical, commercially focused advice to support fair and consistent decision-making.
You'll work closely with fellow HR Advisors and stakeholders across the business, helping ensure cases are managed effectively and in line with employment legislation, company policy and best practice.
- What You'll Be Doing
- Managing a high-volume employee relations caseload from initial advice through to case conclusion.
- Advising managers on disciplinary, grievance, capability and absence management processes.
- Supporting managers through investigations, hearings and appeals.
- Managing long-term sickness absence cases, including occupational health referrals and reasonable adjustments.
- Providing clear, pragmatic and risk-based HR advice.
- Producing high-quality case documentation and maintaining accurate records.
- Ensuring a consistent approach to employee relations issues across the business.
- Supporting colleagues within the HR team by sharing knowledge and best practice where required.
- Building strong relationships with managers and key stakeholders.
What We're Looking For
We are looking for someone with a strong employee relations background who is confident managing cases independently and thrives in a fast-paced environment.
Essential Skills and Experience
- Significant experience managing employee relations cases, including disciplinary, grievance and absence management matters.
- Strong knowledge of UK employment law and HR best practice.
- Experience supporting managers through formal HR processes and hearings.
- Ability to manage a demanding and varied caseload effectively.
- Strong communication, influencing and relationship-building skills.
- Excellent organisational skills and attention to detail.
- Ability to balance commercial needs with employee experience and risk management.
Desirable
- Level 5 CIPD qualification or equivalent experience.
- Experience working within a shared service, contact centre or high-volume operational environment.
- Experience handling long-term sickness absence and complex absence management cases.
- Previous experience providing guidance or informal support to other HR colleagues.
About You
- You'll be someone who enjoys employee relations and takes pride in providing practical, solutions-focused advice.
- You'll be confident working independently, comfortable managing multiple priorities and able to build credibility quickly with managers at all levels.
This is an excellent opportunity for an experienced HR Advisor looking to join a supportive team and make an immediate impact.
Why Join Us?
- At Res Q, you'll be part of a progressive HR team that values innovation, diversity, and employee well-being, professional development opportunities, and a supportive work environment where your contributions make a difference.
- We offer competitive compensation of £34,000 - £36,000, dependant on experience.
- Automatic enrolment into the Company Pension Scheme.
- You'll get 20 days' annual leave (pro rata), plus bank holidays and your birthday off if it falls on a working day!
- Exclusive High Street Offers: Enjoy discounted prices and savings at your favourite high street shops.
- #J-18808-Ljbffr
HR Advisor (12-Month Maternity Cover Contract) employer: ResQ Limited
At ResQ, we pride ourselves on being a top employer of choice, fostering a vibrant workplace culture that champions innovation and inclusion. As a certified 'Great Place to Work', we offer our HR Advisor the opportunity to thrive in a supportive environment, with competitive compensation, professional development opportunities, and unique benefits like additional leave for your birthday and exclusive high street discounts. Join us to make a meaningful impact while enjoying a fulfilling career in a dynamic team dedicated to employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land HR Advisor (12-Month Maternity Cover Contract)
✨Get Your Foot in the Door with Temp Agencies
Temporary roles in HR are often filled through agencies. Reach out to temp agencies that specialise in HR placements. They can help you find gigs quickly and give you a chance to demonstrate your skills in real-world scenarios.
✨Network at HR Events and Workshops
Dive into local HR events, workshops, and seminars. These are great opportunities to meet professionals already in the field and might lead to temporary positions. Be sure to have a chat, exchange contacts, and express your interest in on-the-spot opportunities!
✨Showcase Your Flexibility
In the temporary HR world, being adaptable is key. When you're networking or interviewing, highlight your ability to quickly learn and fill diverse roles, from recruitment to employee onboarding. Make it clear that you’re ready to dive in at any time!
✨Apply Directly Through Our Website
Don’t forget to check out the opportunities at ResQ Limited and apply directly via our website. This way, you can express your interest in temporary roles and get ahead in the application process!
We think you need these skills to ace HR Advisor (12-Month Maternity Cover Contract)
Some tips for your application 🫡
Show Off Your People Skills:In HR, showcasing your interpersonal skills is key. Make sure your CV highlights any experience you have dealing with talent management, resolving conflicts, or facilitating workshops. We want to see your ability to connect with others!
Tailor Your CV to HR:Use HR-specific language in your CV and cover letter. Mention any specific HR tools, software, or methodologies you’re familiar with, like ATS systems or performance management frameworks. This will show that you’re not just a good fit, but you've got the know-how to back it up!
Emphasise Your Flexibility:Since this is a temporary role, emphasising your adaptability and willingness to learn quickly is crucial. Include examples of how you've successfully jumped into new environments before or handled sudden changes in previous jobs. We love a team player who can hit the ground running!
Availability Matters:In your application, make sure to clarify your availability and commitment to the temporary position. This will help us understand when you can start and how you fit into our plans at ResQ Limited. So, don’t be shy about laying it all out there!
How to prepare for a job interview at ResQ Limited
✨Showcase Your Adaptability
Given that this is a temporary HR role at ResQ Limited, it's crucial to demonstrate your flexibility and ability to adapt quickly. You might be thrown into new projects or systems, so share examples of how you've successfully navigated changes in past roles.
✨Familiarise Yourself with HR Tools
Many HR positions require familiarity with tools like HRIS or ATS systems. Before the interview, brush up on the specific software that ResQ Limited uses—if you see any mentioned in the job posting, make sure you're ready to discuss them and your experience with similar tools.
✨Your Motivation Matters
As a temp, it's essential to convey your motivation for this role. Employers often look for candidates who are not just filling a position, but who are genuinely keen on contributing effectively in a short period. Consider sharing why you’re passionate about HR and how you see yourself adding value at ResQ Limited.
✨Prepare for Real-World Scenarios
HR interviews often include situational questions that test your problem-solving skills. Think about common HR challenges, like dealing with conflict or managing onboarding efficiently, and prepare to discuss how you would handle these situations at ResQ Limited.
