At a Glance
- Tasks: Lead and innovate HR functions while supporting team development and employee engagement.
- Company: ResQ, a vibrant outsourced contact centre prioritising innovation and inclusion.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Other info: Join a dynamic team committed to celebrating individuality and high achievement.
- Why this job: Make a real impact on employee experience in a certified 'Great Place to Work'.
- Qualifications: Experience in HR management and strong leadership skills.
The predicted salary is between 37800 - 46200 £ per year.
Res Q are an outsourced contact centre with a difference.
We pride ourselves on delivering high‑quality specialist services as true partners to highly recognised, leading brands in the energy, telecoms, digital, and media sectors.
At Res Q, we’re all about innovation, inclusion, and putting our people first.
We are deeply committed to our team and culture, striving to remain a top employer of choice.
We believe in celebrating high achievers, embracing individuality, and making work more than just a job.
Our vibrant workplace culture encourages everyone to thrive and contribute to our success.
As a certified ‘Great Place to Work’ employer, we’re committed to creating an environment where everyone can shine.
We’ve got an exciting opportunity for an HR Manager at our Office in Seaham.
Reporting to the Head of People, you’ll align Res Q's business objectives with the goals of our employees and management teams.
You’ll be the bridge that ensures successful partnerships between HR and the rest of our business, delivering value‑added services that reflect our mission.
We’re looking for a driven and progressive HR professional who can help us innovate our HR function.
What can you expect from this role?
We are looking for an experienced HR Manager to lead our HR function in Seaham while working closely with our HR Manager in Hull to deliver a consistent, people‑focused service across both sites.
This is a varied role that combines leadership, operational HR and continuous improvement.
You'll have the opportunity to make a real impact through developing your team, supporting leaders and helping shape the employee experience across Res Q.
Your responsibilities will include
- Leading, developing and coaching the Seaham HR Advisors, creating a high‑performing team that delivers an excellent HR service.
- Building strong relationships with operational leaders and managers across the Seaham site, providing practical, commercially focused people advice and support.
- Working closely with the HR Manager in Hull to ensure consistency in approach, decision making and delivery across both locations.
- Managing a broad range of employee relations matters, from day‑to‑day advisory support through to complex investigations, disciplinaries, grievances, absence management and organisational change.
- Supporting and coaching managers to build capability, confidence and accountability in managing their teams.
- Driving employee engagement initiatives and supporting site‑specific action plans that improve colleague experience, retention and performance.
- Using people data, trends and insights to identify opportunities and support business decision making.
- Contributing to workforce planning, organisational change and business improvement initiatives.
- #J-18808-Ljbffr
Human Resources Manager in Seaham employer: ResQ
At ResQ, we pride ourselves on being a top employer of choice, fostering a vibrant workplace culture that prioritises innovation and inclusion. As a certified ‘Great Place to Work’, we offer our HR Manager in Seaham the chance to lead a high-performing team, develop meaningful employee experiences, and drive engagement initiatives that truly make a difference. With a commitment to personal growth and a supportive environment, ResQ is dedicated to ensuring every team member can thrive and contribute to our collective success.
StudySmarter Expert Advice🤫
We think this is how you could land Human Resources Manager in Seaham
✨Join HR Networks
Get involved in HR-specific communities, like the Chartered Institute of Personnel and Development (CIPD) and local HR meetups. This is a fantastic way to connect with industry professionals and learn about job openings before they even hit job boards!
✨Make Your Presence Known
Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at ResQ!
✨Leverage Your University Connections
If you’re a recent grad or still in uni, tap into your career services and alumni network. Many universities have connections with companies looking for HR talent, so get those leads and apply through our website for a smoother application process.
✨Showcase Your HR Passion
Create content around HR topics you’re passionate about, like employee engagement or diversity initiatives. Share articles or insights on LinkedIn to demonstrate your knowledge and get noticed by recruiters. It’s a subtle yet effective way to show you’re the right fit for a full-time role at ResQ.
We think you need these skills to ace Human Resources Manager in Seaham
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at ResQ. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to ResQ and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at ResQ. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to ResQ's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at ResQ
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with ResQ.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at ResQ will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact ResQ and how you would contribute to adapting HR strategies.
