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- Tasks: Join our Spa team to deliver top-notch treatments and ensure a 5-star guest experience.
- Company: Responsive Personnel is a supportive and friendly workplace focused on wellness and customer satisfaction.
- Benefits: Enjoy generous bonuses, extra holiday on your birthday, free meals, and stylish uniforms.
- Why this job: Be part of a vibrant culture in a beautiful location, perfect for relaxation during breaks.
- Qualifications: 2 years' spa experience and relevant qualifications are preferred; excellent customer service skills are essential.
- Other info: Flexible hours including weekends; a great opportunity to grow in the spa industry.
The predicted salary is between 24000 - 36000 £ per year.
Responsive Personnel are looking for a Spa therapist to join our friendly Spa team, reporting to an extremely supportive and experienced Spa Manager.
Key Responsibilities
- To deliver a range of high standard spa treatments
- Carefully manage guest expectations to always deliver a 5-star experience
- Maximise treatment and retail sales - ensuring all agreed targets are achieved
- Actively maintain good knowledge of services and products
- Maintain high levels of standards throughout the spa
- Carry out other duties when required, assisting colleagues and other departments
- Must be able to work flexible hours including weekends
Benefits
- Exceedingly generous Service Charge and Gratuity bonuses paid monthly
- Additional Holiday - All staff to have an extra day off on their birthday
- Meals on Duty
- Employee assistance programme - designed specifically to assist hospitality people by providing specialist, independent and confidential advice, support and assistance
- High quality and stylish uniforms provided
- Free staff parking
- 50% off food
- Staff room with kitchenette, comfy sofas and entertainment
- Beautiful Location with plenty of space to walk and relax during break times!
Knowledge & Experience
- Minimum of 2 years’ experience within the spa industry is preferred
- Experience within a similar 5-star environment is preferred
- Spa therapy qualification is required (NVQ, CIBTAC, CIDESCO, ITEC or equivalent)
- Excellent customer service and communication skills
- Great attention to detail
- Efficient, organised and motivated
- Enthusiastic, passionate and willingness to learn
- The ability to deliver an exceptional spa experience, going beyond the guest’s expectations
- A passion for holistic therapies and wellbeing
Apply today!
Spa Therapist employer: Responsive Personnel
Contact Detail:
Responsive Personnel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with the latest spa treatments and products. Being knowledgeable about current trends and offerings will not only impress during interviews but also show your passion for the industry.
✨Tip Number 2
Network with professionals in the spa industry. Attend local events or workshops to meet potential colleagues and learn more about the company culture at places like StudySmarter, which can give you an edge when applying.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Highlight specific instances where you went above and beyond to ensure a guest's satisfaction, as this aligns perfectly with the 5-star experience they are looking for.
✨Tip Number 4
Be ready to demonstrate your flexibility and willingness to work varied hours. Since the role requires weekend availability, showing that you're adaptable and committed can set you apart from other candidates.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in the spa industry, particularly any roles in 5-star environments. Emphasise your qualifications and any specific spa therapy certifications you hold.
Craft a Compelling Cover Letter: In your cover letter, express your passion for holistic therapies and wellbeing. Mention how your skills align with the responsibilities of delivering high-standard treatments and managing guest expectations.
Showcase Customer Service Skills: Provide examples in your application that demonstrate your excellent customer service and communication skills. Highlight situations where you went above and beyond to ensure a positive guest experience.
Highlight Flexibility and Teamwork: Mention your ability to work flexible hours, including weekends, and your willingness to assist colleagues. This shows that you are a team player who can adapt to the needs of the spa.
How to prepare for a job interview at Responsive Personnel
✨Showcase Your Experience
Make sure to highlight your previous experience in the spa industry, especially if you've worked in a 5-star environment. Be ready to discuss specific treatments you've delivered and how you managed guest expectations.
✨Demonstrate Customer Service Skills
Since excellent customer service is key for this role, prepare examples of how you've gone above and beyond for clients in the past. This will show your potential employer that you can deliver a 5-star experience.
✨Know Your Products
Familiarise yourself with the services and products offered by the spa. Being knowledgeable about what you’ll be working with will impress the interviewers and demonstrate your commitment to the role.
✨Be Flexible and Enthusiastic
The job requires flexibility, including working weekends. Show your willingness to adapt and your enthusiasm for the role. A positive attitude can make a big difference in how you're perceived during the interview.
