At a Glance
- Tasks: Coordinate property management, tenancy administration, and support lettings in a fast-paced environment.
- Company: Join RPM, a rapidly growing property management company in Swindon.
- Benefits: Competitive salary, career progression, and a supportive team culture.
- Other info: Exciting opportunities for growth in a modern property business.
- Why this job: Be part of a dynamic team and make a real impact in property management.
- Qualifications: Strong organisational skills, excellent communication, and a proactive attitude.
The predicted salary is between 30000 - 40000 € per year.
Responsive Property Management (RPM) is a rapidly growing and ambitious property management company based in Swindon. We pride ourselves on delivering a responsive, professional, and personal service to landlords, tenants, developers, and block management clients across the region. As our portfolio continues to grow, we are looking for an organised, proactive, and driven Lettings & Property Coordinator to join our expanding team. This is an exciting opportunity for someone who thrives in a fast-paced environment and wants to grow within a modern property business.
The Lettings & Property Coordinator will play a key role in the day-to-day operations of the business, supporting both the lettings and property management functions. You will be responsible for coordinating maintenance, ensuring compliance is up to date, managing tenancy administration, supporting viewings and move-ins, liaising with landlords and contractors, and helping generate new business opportunities. This role would suit someone highly organised, customer-focused, and confident managing multiple priorities.
Key Responsibilities- Property Management & Maintenance
- Coordinate property maintenance issues from initial report through to completion
- Liaise with contractors, tenants, landlords, and suppliers
- Obtain quotations and arrange contractor attendance
- Ensure works are completed efficiently and to a high standard
- Keep accurate maintenance records and updates
- Tenancy Administration
- Prepare tenancy agreements and associated paperwork
- Manage referencing and onboarding processes
- Coordinate tenancy renewals and notices
- Support move-ins and move-outs including inventories and key management
- Compliance & HMO Administration
- Track and manage property compliance certificates including: Gas Safety, EICR, EPCs, Fire Safety, Legionella
- Maintain HMO licensing and compliance records
- Ensure all properties remain legally compliant
- Viewings & Lettings Support
- Book and coordinate property viewings
- Support prospective tenant enquiries
- Assist with marketing and property listings
- Help convert enquiries into successful lets
- Block Management Administration
- Support administration for managed blocks and developments
- Assist with contractor coordination and resident communications
- Maintain records and documentation
- Landlord Communication
- Provide regular updates to landlords
- Build strong client relationships
- Deliver excellent customer service and problem resolution
- New Business Generation
- Identify opportunities for portfolio growth
- Support landlord acquisition activities
- Assist with networking, referrals, and lead generation
- Promote RPM services professionally and proactively
About You
Essential Skills & Experience- Strong organisational and administrative skills
- Excellent communication and customer service abilities
- Ability to multitask and prioritise workload
- Professional and confident telephone manner
- Good IT skills including Microsoft Office
- Full UK driving licence preferred
- Experience within property, lettings, or administration advantageous
- Self-motivated and proactive
- Detail-oriented and highly organised
- Positive attitude with strong problem-solving skills
- Able to work independently and as part of a team
- Ambitious and eager to grow with the business
What RPM Offers
- Opportunity to join a fast-growing property company
- Supportive and ambitious working environment
- Career progression opportunities
- Varied and rewarding role
- Competitive salary based on experience
- Company events and team culture
To Apply: Please send your CV and a short cover letter explaining why you would be a great fit for RPM.
Lettings & Property Coordinator in Salisbury employer: Responsive Personnel
Responsive Property Management (RPM) is an excellent employer, offering a dynamic and supportive work environment in Swindon. With a focus on career progression and a strong team culture, RPM provides its employees with the opportunity to thrive in a fast-paced property management sector while enjoying competitive salaries and engaging company events. Join us to be part of a growing team that values ambition, organisation, and exceptional customer service.
StudySmarter Expert Advice🤫
We think this is how you could land Lettings & Property Coordinator in Salisbury
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the property sector. You never know who might have a lead on a Lettings & Property Coordinator role or can put in a good word for you.
✨Tip Number 2
Get your social media game on point! Follow RPM and other property management companies on LinkedIn. Engage with their posts and share relevant content to show your interest and knowledge in the industry.
✨Tip Number 3
Prepare for interviews by practising common questions related to property management. Think about how your skills align with the role and be ready to share examples of your organisational prowess and customer service experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at RPM.
We think you need these skills to ace Lettings & Property Coordinator in Salisbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your organisational and customer service skills, as these are key for the Lettings & Property Coordinator role. Use specific examples from your past experiences that showcase how you've successfully managed multiple priorities.
Craft a Compelling Cover Letter:In your cover letter, explain why you're excited about joining RPM and how your proactive attitude aligns with our company values. Don't forget to mention any relevant experience in property management or lettings that makes you a great fit!
Show Off Your Communication Skills:Since this role involves liaising with landlords, tenants, and contractors, it's important to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect your professional telephone manner.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and get back to you quicker. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Responsive Personnel
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of property management and lettings. Brush up on key terms like tenancy agreements, compliance certificates, and maintenance coordination. This will show that you're not just interested in the role but also knowledgeable about the industry.
✨Show Off Your Organisational Skills
As a Lettings & Property Coordinator, being organised is crucial. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your ability to juggle priorities effectively.
✨Demonstrate Your Customer Service Skills
Since this role involves liaising with landlords, tenants, and contractors, be ready to discuss how you've provided excellent customer service in previous positions. Share specific instances where you resolved issues or built strong relationships, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about RPM's growth plans, team culture, or how they measure success in the role. This shows your genuine interest in the company and helps you determine if it’s the right fit for you.
